Public Storage Employee Reviews

Overall experience is great. I have a good team, and I love the work I do, though it can be quite challenging which makes it all more admirable for me.

Review from Customer Support Dept · Posted 3 days ago

Good training. Great support. Meeting people

Review from Customer Success Dept · Posted 5 days ago

Its been a great experience so far, never stressed out or feeling like i cant get help.

Review from Customer Support Dept · Posted 9 days ago

I feel very happy and lucky to be a part of such a great team .

Review from Customer Support Dept · Posted 10 days ago

Again, let's meet sit down and talk. Not enough space to write.

Review from Customer Success Dept · Posted 10 days ago

They all have clear strategic plans for the buisness and are transparent about it.

Review from Customer Support Dept · Posted 3 days ago

Care about employees. Let you do your job.

Review from Customer Success Dept · Posted 5 days ago

Extremely understanding and supportive of you and the work youre exected to do.

Review from Customer Support Dept · Posted 9 days ago

What I like best about the leadership team is that the know there is no I in team and that it takes all of us to make that team happen , they are very supportive and make being part of a team amazing .

Review from Customer Support Dept · Posted 10 days ago

The wealth of knowledge everyone collectively has due to long term tenure from most employees. Seems like a lot of people here started at the DM level and worked their way up to executive leadership in some capacity.

Review from Operations Dept · Posted 10 days ago

Being more involved with the team and not in meetings all day every day. Putting their team first. Making sure their safety is in goods. I could go on and on.

Review from Customer Success Dept · Posted 10 days ago

There is no company morale my coworkers do not seem to care it's like they come to work put in their hours and leave. This is a very important missing piece in the company. I also feel like no matter what amazing things I do to improve the facility it is not recognized

Review from Customer Support Dept · Posted 11 days ago

Treating African Americans like we matter Current management does not allow you to grow within the role

Communication, don't bait and switch the job location, you put an ad to hire at a location, the ad needs to be just public storage, you have people driving an hour+ for $15 per hr, or you have people doing more than 1 property in a day, but it's the busiest times of the month for rentals & payments

Review from Customer Success Dept

If your talking about anyone above the DM. You guys need to do a better job and actually pay your employees a liveable wage. I want like to see the people at corporate do the work that PM's do daily. You would be exhausted having to do what we do. This job makes me very depressed and joyless.

Review from Operations Dept

They offer a generous 401K

Review from Customer Support Dept · Posted 3 days ago

Health care and savings plan

Review from Customer Success Dept · Posted 5 days ago

It seems like a good deal

Review from Customer Support Dept · Posted 9 days ago

I think just being able to have it is what?

Review from Customer Support Dept · Posted 10 days ago

The bonus structure and stock options.

Review from Operations Dept · Posted 10 days ago

For everything that we have to do as one person. We aren't paid enough for it. Non-negotiable $15 an hour to do non negotiable things and whatnot with only a 30 minute lunch is absolutely insane we deserve to be paid more for everything that we do we are the face of the company

Review from Customer Success Dept · Posted 10 days ago

Getting paid more money would be nice. And being recognized with bonuses would be nice.

Review from Customer Support Dept · Posted 11 days ago

I feel that with the amount of work we have to do as property managers, we are most definitely underpaid. $15 an hour is not enough and not a livable wage.

Review from Customer Success Dept · Posted 11 days ago

Im fine with the pay but the pay to hour ratio is less than what i like. Im aware of the companys work/life balance, however since everything I do is on weekends and everyone I know is off on weekends I dont really do much on the days I have off and wish I could just be scheduled on them.

Review from Customer Support Dept · Posted 11 days ago

As you grow internally within the company there should be clear path and understanding on how to achieve the next role/promotion, specifically interim roles that are meant to get you to the next level.

Review from Operations Dept · Posted 11 days ago

Everyone focuses, and put in their best to their jobs

Review from Customer Support Dept · Posted 3 days ago

We help other propertys when need. Team work

Review from Customer Success Dept · Posted 5 days ago

Always willing to help you, teach you, and work with you as a team

Review from Customer Support Dept · Posted 9 days ago

With most of my coworkers they work just as hard as I do and that makes being apart of this time worth it .

Review from Customer Support Dept · Posted 10 days ago

The welcoming nature and willing to work together as a team no matter the conditions.

Review from Operations Dept · Posted 10 days ago

There is only 3 Co workers I can count on. Others can't seem to do their job and they leave it for others to do. They cry about having to mvps and mess other people's stores up. So we have to go behind them and fix it.

Review from Customer Success Dept · Posted 10 days ago

I think there are some cliques in the Legal Department that are tough to be around on a day to day basis.

Posted 11 days ago

They could be friendlier and more helpfull

Review from Customer Support Dept · Posted 11 days ago

Just being more efficient, team players, less "know it all" attitudes.

Review from Admin Dept

Coworkers are late everyday. Stealing money. Stealing out of customer units. Everybody is lazy

Review from Admin Dept

It looks collaborative, and people are willing to support

Review from Customer Support Dept · Posted 3 days ago

Friends. Cleaness. Provided with good equipment.

Review from Customer Success Dept · Posted 5 days ago

Everyone wants whats best for you, the company, and the customers.

Review from Customer Support Dept · Posted 9 days ago

It’s face paced and alwa

Review from Customer Support Dept · Posted 10 days ago

That I get to meet amazing customers.

Review from Customer Success Dept · Posted 10 days ago

Actually dealing with the problem workers rather than rewarding them. Paying the ones doing their job a good decent living wage on level with the area they live and rhe amount of work they do.

Review from Customer Success Dept

Stop arbitrarily raising rent prices

Review from Operations Dept

I think the company culture would improve with stronger communication, more employee recognition, consistent leadership, and better support for employees. Creating an environment where employees feel heard, respected, and appreciated would help morale and teamwork

Review from Customer Success Dept

Need to hire better staff. Be more transparent to both employees ans customers.

Review from Sales Dept

Insistence ALL managers do the job. We are pretending to be a TEAM. Team DOES NOT mean I (and others ) do someone elses work. Team is 100% equally DOING the job and assisting others when the going get rough not "oh what a great team player, he just did all of the other managers work.

Review from Operations Dept

I was hired the day of my interview and given a free apartment. All the bosses were very friendly and helpful.

Review from Sales Dept

They were very polite and positive.

The setting was laid back and easy to get through

Review from Customer Support Dept

Instead of asking personal questions it has to be more about work

Review from Customer Success Dept

Being able to do my job efficiently and satisfactorily

Review from Customer Support Dept · Posted 3 days ago

Meeting new people. Customer service

Review from Customer Success Dept · Posted 5 days ago

Making calls to customers and getting feedback

Review from Customer Support Dept · Posted 9 days ago

I think what makes me happy is being able to talk and help people and solve the problems that sometimes happen .

Review from Customer Support Dept · Posted 10 days ago

Feeling apart of something bigger.

Review from Operations Dept · Posted 10 days ago

Let's sit down meet and have a talk.

Review from Customer Success Dept · Posted 10 days ago

The company could appreciate the people that are running the stores on a day to day basis the DMs get way over paid and do half the work the employees that are at the facility do. Daily lock checks dealing with issues keeping the facility clean calling customer that owe or that have an issue

Review from Customer Support Dept · Posted 11 days ago

Customers are confused especially older people. Too many policies and too many layers between a PM and CEO

Review from Operations Dept · Posted 12 days ago

To be honest if i provided an explanation I dont think Public Storage would not do anything to improve things Not coming off as a disgruntle employee just feel my short time at this organization has not been positive

When you are thrown from one property to another it is hard to get a routine, and you always feel like you are in a state of panic

Review from Customer Success Dept

I get to work not only stuck in an office but also outside almost half the time.

Location coverage, 2 people working at very busy locations.