Public Storage Environment Employee Reviews | Comparably
Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
313
TOTAL
RATINGS
8999

Public Storage Environment Employee Reviews

What is most positive about the culture and environment at your company?

strong team work and supportive team mates

Review from IT Dept

Getting to meet all new people , be able to help others in questions they might have

Review from Customer Success Dept

Most of the people I work with seem invested in my growth at the company and interested in who I am as a person

Review from Operations Dept

Most positive would be team and family orientated

Review from Executive Dept

The different customer interactions and situations.

Review from Sales Dept

This company has the worst company culture I've ever seen.

Review from Finance Dept

Everyone you meet is happy to help when you have an issue.

The people we work with and the type of work we do together. The company is growing and people are being invested in here, so that feels really good

Review from HR Dept

The company does not have a culture. We are told to come into a bare office space to sit in cubicles and stare at computer screens. I can, and should be able to, do that at home

Review from Finance Dept

That the executives trust me with my time management and run with the suggestions I make to make our lives more efficient.

Review from Admin Dept

We all accept and respect each others culture

Review from Operations Dept

I like the recognition with the badges I think that's a great way to show you appreciate somebody and their work.

Review from Sales Dept

I like the variety of the job from office to cleaning to customer service. usually able to balance between the different task. some days are more challenging than other.

Review from Customer Success Dept

I like being able to work independently without someone over my shoulder.

Review from Customer Support Dept

getting outside and customer service

Review from Customer Success Dept

Talking to my customers, they are funny

Review from Customer Support Dept

The Freedom to handle your day

Review from Sales Dept

The employees make it the most positive experience, they help out when you're in need.

Review from Sales Dept

The most positive aspect of our culture is the genuine commitment to core values and diversity. Different backgrounds and perspectives are welcomed, and there's a shared respect that creates an inclusive, purpose-driven environment where everyone can thrive.

Review from Operations Dept

Love my job not happy with a lot of decisions of company

Review from Customer Support Dept

What needs to change to make the company culture better?

Insistence ALL managers do the job. We are pretending to be a TEAM. Team DOES NOT mean I (and others ) do someone elses work. Team is 100% equally DOING the job and assisting others when the going get rough not "oh what a great team player, he just did all of the other managers work.

Review from Operations Dept

Better security. This is a high crime area

Review from Customer Success Dept

BETTER PAY!! Hire better people, which you can do if you pay more (attract better talent). This company can afford to pay better like their competitors do.

Review from Operations Dept

It would benefit from communication and recognition

Review from Customer Success Dept

Adapt a Culture of Caring support diversity Inclusion it more than speaking words

Review from Operations Dept

If they increased the wages of the front line we would have a different type of employee representing the brand and will the lives of everyone above them much better and in turn will create a better customer experience

More help and hire vendors

Review from Sales Dept

The only thing I can think of is for all properties in my district to be better at doing everything the same way, paperwork wise.

Review from Operations Dept

Review Sentiment at Public Storage

84
84%
16
16%

About Public Storage's Environment

A
76/100

Where This Score Ranks Public Storage's Environment

TOP
10%

In the Top 10% of 1555 similar size companies on Comparably

TOP
25%

In the Top 25% of 318 companies in Los Angeles

1st

1st place versus 4 competitors rated on Comparably

The environment at Public Storage is considered positive by 89% of employees and regarded as having a “comfortably fast” work pace by 155 employees. Relative to its competitors, Extra Space Storage, Cubesmart, SpareFoot, and LifeStorage, Public Storage's environment score ranks in 1st place. This also puts them in the Top 10% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably and Top 25% of 318 companies in Los Angeles.

Rate Environment the Highest

  • Department - Finance
    +6%
  • Ethnicity - Asian or Pacific Islander
    +6%
  • Department - Admin
    +5%

Rate Environment the Lowest

  • Tenure - 1 to 2 Years
    -8%
  • Department - IT
    -7%
  • Experience - Entry Level
    -5%

How Public Storage's Environment Score is Calculated

FILTER RATINGS BY

Results from 310 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less3%
842%
1042%
128%
More than 125%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast27%
Comfortably fast50%
Moderate20%
A bit slow2%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive89%
Negative11%
Is your work environment positive or negative?
AnswerPercent
Yes20%
No80%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes55%
No45%
Do you have a close friend at work?
AnswerPercent
5% or Less82%
5-10%14%
10-25%3%
25-50%0%
50%+1%
What % of the time are you bored at work?
×
Rate your company