A
75/100
Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
Public Storage Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
It looks collaborative, and people are willing to support
Review from Customer Support Dept · Posted 13 days ago
Friends. Cleaness. Provided with good equipment.
Review from Customer Success Dept · Posted 15 days ago
Everyone wants whats best for you, the company, and the customers.
Review from Customer Support Dept · Posted 19 days ago
It’s face paced and alwa
Review from Customer Support Dept · Posted 20 days ago
That I get to meet amazing customers.
Review from Customer Success Dept · Posted 20 days ago
The unification of the team and clear cut expectations of where the company is heading. The perfect example of this is the recent NSA acquisition and how much we focused on making all the new team members feel welcomed.
Review from Operations Dept · Posted 20 days ago
The culture promotes teamwork, respect, and continuous learning. Employees support one another, put customers first, and work together to solve problems while creating a positive environment for both team members and customers.
Review from Operations Dept · Posted 20 days ago
I enjoy working in-house for the diversity of culture and work experiences.
Posted 21 days ago
The environment to be able to surface issues upward and the action behind resolving issues
Review from Operations Dept · Posted 21 days ago
Culture of working as a team with high expectations and appropriate rewards for those expectations.
Review from Operations Dept · Posted 21 days ago
The customers that I interact with and help
Review from Customer Support Dept · Posted 21 days ago
People are excited about our growth. Very friendly culture starting with the CEO Tom.
Review from Communications Dept · Posted 21 days ago
Everyone looking out for each other.
Review from Customer Success Dept · Posted 21 days ago
The culture is positive because everyone works together, supports one another, and focuses on providing great customer service. Leadership encourages teamwork, communication, and growth, creating a respectful environment where employees feel valued and motivated to succeed.
Review from Customer Success Dept · Posted 21 days ago
You get to interact with customers and my coworkers
Review from Customer Success Dept · Posted 21 days ago
Upbeat. Nobody seems to take themselves too seriously.
Review from Operations Dept · Posted 21 days ago
As a company we are constantly working to do better.
Review from Operations Dept · Posted 21 days ago
The strong emphasis on winning
Review from Operations Dept · Posted 22 days ago
The customers are what i think is the positive
Review from Customer Support Dept
Nice people who are always willing to help those with less experience!
Review from Sales Dept
What needs to change to make the company culture better?
Actually dealing with the problem workers rather than rewarding them. Paying the ones doing their job a good decent living wage on level with the area they live and rhe amount of work they do.
Review from Customer Success Dept
Stop arbitrarily raising rent prices
Review from Operations Dept
I think the company culture would improve with stronger communication, more employee recognition, consistent leadership, and better support for employees. Creating an environment where employees feel heard, respected, and appreciated would help morale and teamwork
Review from Customer Success Dept
Need to hire better staff. Be more transparent to both employees ans customers.
Review from Sales Dept
Insistence ALL managers do the job. We are pretending to be a TEAM. Team DOES NOT mean I (and others ) do someone elses work. Team is 100% equally DOING the job and assisting others when the going get rough not "oh what a great team player, he just did all of the other managers work.
Review from Operations Dept
Better security. This is a high crime area
Review from Customer Success Dept
BETTER PAY!! Hire better people, which you can do if you pay more (attract better talent). This company can afford to pay better like their competitors do.
Review from Operations Dept
It would benefit from communication and recognition
Review from Customer Success Dept
Adapt a Culture of Caring support diversity Inclusion it more than speaking words
Review from Operations Dept
If they increased the wages of the front line we would have a different type of employee representing the brand and will the lives of everyone above them much better and in turn will create a better customer experience
Review from Business Development Dept
More help and hire vendors
Review from Sales Dept
The only thing I can think of is for all properties in my district to be better at doing everything the same way, paperwork wise.
Review from Operations Dept
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