Public Storage Environment Employee Reviews | Comparably
Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
349
TOTAL
RATINGS
10043

Public Storage Environment Employee Reviews

What is most positive about the culture and environment at your company?

Relationship with DM and team

Review from Customer Support Dept · Posted 3 days ago

The company provides an important service to the community. We often meet people during difficult moments in their lives, and it feels meaningful to be able to assist and support them when they need help most.

Review from Customer Support Dept · Posted 7 days ago

Close friends that i can rely on.

Review from Operations Dept · Posted 11 days ago

I love that although we have lots and lots of tasks to complete throughout the day we have the opportunity to choose what order we'd like to do them in. I love not being stuck behind a desk all day.

Review from Operations Dept · Posted 12 days ago

Everyone is welcoming the first day. We all work together to keep the properties clean.

Review from Admin Dept · Posted 13 days ago

Really can't answer this question

Review from Customer Success Dept · Posted 14 days ago

The supporting environment that is created, everyone is always willing to help and jump in

Review from Operations Dept · Posted 14 days ago

The constant "all hands on deck" reply all chains truly makes the region feel like "one team".

Review from Sales Dept · Posted 17 days ago

Teamwork, positive energy, cooperation, it?

Review from Operations Dept · Posted 18 days ago

Great work life balance & love my teammates

Review from Customer Support Dept · Posted 18 days ago

My team - team members and managers. We make sure to have fun together, we also recognize each other's good work, and we never criticize or blame game anyone. It is a very positive and nurturing environment. Everyone wants the other person to succeed.

Review from Customer Success Dept · Posted 18 days ago

Im not sure how to answer this question so N/A

Review from Sales Dept · Posted 18 days ago

Our company culture is collaborative, supportive, and growth-focused. We value teamwork, open communication, and respect, creating an environment where people feel empowered, appreciated, and motivated to do their best work every day.

Review from Customer Support Dept · Posted 19 days ago

No drama and everyone is friendly.

Review from Sales Dept · Posted 19 days ago

Everyone genuinely cares. We care about each other, our properties, and our customers.

Review from Customer Support Dept · Posted 19 days ago

Its always a positive enivronment

Review from Customer Support Dept · Posted 19 days ago

Company welcomes diversity and is inclusive no matter who you are.

Review from Customer Support Dept · Posted 19 days ago

I dont know yet enough about the culture. I know we are chasing numbers and selling a product. I know that we dont want to let a customer rent elsewhere!

Review from Customer Success Dept · Posted 19 days ago

Everyones part ot a big storage family

Review from Customer Success Dept · Posted 19 days ago

Customer service by our team

Review from Operations Dept · Posted 19 days ago

What needs to change to make the company culture better?

Actually dealing with the problem workers rather than rewarding them. Paying the ones doing their job a good decent living wage on level with the area they live and rhe amount of work they do.

Review from Customer Success Dept · Posted 17 days ago

Stop arbitrarily raising rent prices

Review from Operations Dept · Posted 19 days ago

I think the company culture would improve with stronger communication, more employee recognition, consistent leadership, and better support for employees. Creating an environment where employees feel heard, respected, and appreciated would help morale and teamwork

Review from Customer Success Dept · Posted 19 days ago

Need to hire better staff. Be more transparent to both employees ans customers.

Review from Sales Dept · Posted 20 days ago

Insistence ALL managers do the job. We are pretending to be a TEAM. Team DOES NOT mean I (and others ) do someone elses work. Team is 100% equally DOING the job and assisting others when the going get rough not "oh what a great team player, he just did all of the other managers work.

Review from Operations Dept

Better security. This is a high crime area

Review from Customer Success Dept

BETTER PAY!! Hire better people, which you can do if you pay more (attract better talent). This company can afford to pay better like their competitors do.

Review from Operations Dept

It would benefit from communication and recognition

Review from Customer Success Dept

Adapt a Culture of Caring support diversity Inclusion it more than speaking words

Review from Operations Dept

If they increased the wages of the front line we would have a different type of employee representing the brand and will the lives of everyone above them much better and in turn will create a better customer experience

More help and hire vendors

Review from Sales Dept

The only thing I can think of is for all properties in my district to be better at doing everything the same way, paperwork wise.

Review from Operations Dept

Review Sentiment at Public Storage

83
83%
17
17%

About Public Storage's Environment

A
76/100

Where This Score Ranks Public Storage's Environment

TOP
10%

In the Top 10% of 1555 similar size companies on Comparably

TOP
25%

In the Top 25% of 317 companies in Los Angeles

1st

1st place versus 4 competitors rated on Comparably

The environment at Public Storage is considered positive by 88% of employees and regarded as having a “comfortably fast” work pace by 168 employees. Relative to its competitors, Extra Space Storage, SpareFoot, Cubesmart, and LifeStorage, Public Storage's environment score ranks in 1st place. This also puts them in the Top 10% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably and Top 25% of 317 companies in Los Angeles.

Rate Environment the Highest

  • Ethnicity - Asian or Pacific Islander
    +7%
  • Department - Finance
    +6%
  • Department - HR
    +5%

Rate Environment the Lowest

  • Tenure - 1 to 2 Years
    -8%
  • Department - IT
    -7%
  • Department - Customer Success
    -6%

How Public Storage's Environment Score is Calculated

FILTER RATINGS BY

Results from 346 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less3%
847%
1038%
128%
More than 124%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast25%
Comfortably fast49%
Moderate22%
A bit slow3%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive88%
Negative12%
Is your work environment positive or negative?
AnswerPercent
Yes20%
No80%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes54%
No46%
Do you have a close friend at work?
AnswerPercent
5% or Less80%
5-10%14%
10-25%3%
25-50%1%
50%+2%
What % of the time are you bored at work?
×
Rate your company