Wayfair – Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Prix comparables

Wayfair Compagnie réclamée

Welcome to the home of possibilities. Lire la suite

EMPLOYÉ PARTICIPANTS: 248

TOTAL NOTATIONS: 4903

PDG: Niraj Shah

HR or Marketing? Claim Your Free Employer Account

Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Other Employee Reviews for Wayfair

Quelles sont les meilleures choses à propos de votre équipe?

Best people in technology and business

Décrivez brièvement votre expérience globale dans votre entreprise.

There’s a lot of politics that can put a damper on you making an impact. There’s still a boys club culture and they hire people like minded. The storefront team is marketing team no real products and the OPI team is more product and experience focu

Décrivez brièvement votre expérience globale dans votre entreprise.

It is a lot of chaos, in a very good way. People have started to listen to each other so it is easy to collaborate in most of the areas.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

product design leadership is constantly trying new ways to bring the team together, and iterating on solutions to creating great team culture. I can't speak for the rest of the company.

Qu’est-ce qui vous plaît le plus dans votre entreprise?

Great compensation package and comfortable travel policy

Évaluez votre entreprise

Wayfair – Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Other Employee Reviews for Wayfair

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies