Williams-Sonoma Compagnie réclamée
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. Lire la suite
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not the most ideal place to work. yet it was a pretty sweet deal to be able to work from home in the call center and the days for the most part went by pretty quickly. Trying to get answers from HR was nonexistent and was difficult to get a hold of. 43 min hold before I could reach an HR rep
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
we get to work from home
Qu’avez-vous le plus aimé du procédé d’entretien?
it was simple and easy
Quelles sont les meilleures choses à propos de votre équipe?
we get better help with what to do from coworkers than from management
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
there needs to be more structure and better organization as well as more support from our management team. leaving us in the dark to figure things out after training is not the most effective way for success
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
organization and leadership. HR team is the worst at getting a hold of and they will throw you out there with little direction. It is like the blind leading the blind. supervisors are contradictive. In training they go over company policy and then supervisors will tell you to do the opposite.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
as customer service reps, we take on quite a bit from customers including getting yelled at for things that are beyond our control. because the company's vendors are horrible at communication back to us, we get the grut end of the stick. we have little support from supervisors in handling these
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