ZipRecruiter Compagnie réclamée
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Overall, I have had a positive experience. I have made good friends, great coworkers, and a fantastic leadership team directly above me. However, the pandemic instigated some business and policy changes that leave a bad taste in my mouth. We are no longer as focused on customer satisfaction.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
My direct leaders are compassionate, and want what's best for me as an employee and a person.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
A large part of my day consists of speaking to customers that I cannot meaningfully help because of a change in refund policy. The way our usage product works does not serve the customer's best interests.
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