The leadership team should lead and not ignore staff..
The products are the best part of the organization
Managed people should be guided by someone that caters to both the internal and external customers!
Generally the BOH and FOH associates are amazing they need to recognized more and management needs improvement
Some days are better than to others the soho store used to feel like a family now it does not
Overall working here is only tolerable because of my co-workers that are non managers.