Crate and Barrel Environment Employee Reviews | Comparably
Crate and Barrel Claimed Company
Crate & Barrel are an American chain of retail stores. read more
EMPLOYEE
PARTICIPANTS
250
TOTAL
RATINGS
2301
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Crate and Barrel Environment Employee Reviews

What is most positive about the culture and environment at your company?

open communication with management team.

encouraging, assumes positive intent, accepting, diverse, adaptive

Nothing. Managers will smile in your face and talk bad about you to others while on the selling floor.

The days whenever our boh assistant manager isn't scheduled.

The customers! They help keep things positive! Without them the place would be a hellhole and very negative!!!

Your told to be respectful each and everyday!

The associates and merch team work well together, for the most part.

We have each others backs

Positive because of my coworkers. I said negative in a previous comment because the past year it’s been increasingly negative related back to the nor cal area manage

The opportunity to work from home.

Review from Customer Support Dept

The people and the way the atmosphere is set up

My fellow associates. I started as seasonal 2yrs ago and was asked to stay on & gladly said yes

Review from Operations Dept

The products are the best part of the organization

Review from Sales Dept

The morning review meeting. The afternoon review meeting.

Review from Customer Support Dept

Really positive environment that looks after staff and has core values.

What needs to change to make the company culture better?

Top down. Site level is great but Regional and Area Managers need to step in and go to work so they know what a day feels like rather than parading through a store and putting down the way a display that corporate directed is not up to par.

Management needs to be consistent! The messaging different teams receive is vastly different. It feels like there is no accountability or transparency.

More training for supervision and training for us workers

leadership, it starts at the top. If someone is up for retirement and is experiencing burn-out its time for them to retire. Bad attitudes trickle down, hence co-workers find grudges and resentment towards one another

show employees they are worthwhile. No appreciation.

Allow each employee to offer suggestions to facilitate operations and treat all employees equally and fairly

Review from Sales Dept

Upper management as well as store management that is tenured... needs to be let go... the longevity of employment is holding the company back. In addition, the company does not have a clear marketing strategy or influence

Review from Sales Dept

The people are great and I believe that this new compensation plan that went into place offended a lot of quality employees. We work very hard to jive with the nature of the business. The 30% employee discount is nice and all, but college employees can not afford a lot of what is in the store.

Review from Operations Dept

The constant back and forth between managers is kind of ridiculous you can tell they are not happy and it reflexes on the workplace.

Review from Operations Dept

Upper management does not pay attention to the actions of the BOH management they are losing employees because of it and have no clue

Review from Sales Dept

Review Sentiment at Crate and Barrel

52
52%
48
48%

About Crate and Barrel's Environment

C-
65/100

Where This Score Ranks Crate and Barrel's Environment

BOTTOM
35%

In the Bottom 35% of 1188 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 175 companies in Chicago

4th

4th place versus 5 competitors rated on Comparably

The environment at Crate and Barrel is considered positive by 36% of employees and regarded as having a “comfortably fast” work pace by 33 employees. Relative to its competitors, Costco, Amazon, Williams-Sonoma, RH, and Container Store , Crate and Barrel's environment score ranks in 4th place. This also puts them in the Bottom 35% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 35% of 175 companies in Chicago.

Rate Environment the Highest

  • Tenure - 5 to 10 Years
    +20%
  • Ethnicity - African American/Black
    +15%
  • Department - Customer Support
    +11%

Rate Environment the Lowest

  • Ethnicity - Other
    -7%
  • Department - Operations
    -5%
  • Experience - 3 to 6 Years
    -5%

How Crate and Barrel's Environment Score is Calculated

FILTER RATINGS BY

Results from 96 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less37%
839%
1015%
123%
More than 126%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast32%
Comfortably fast35%
Moderate24%
A bit slow3%
Bureaucratic6%
What's the work pace at your company?
AnswerPercent
Positive36%
Negative64%
Is your work environment positive or negative?
AnswerPercent
Yes50%
No50%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes67%
No33%
Do you have a close friend at work?
AnswerPercent
5% or Less75%
5-10%0%
10-25%0%
25-50%25%
50%+0%
What % of the time are you bored at work?
×
Rate your company