Crate and Barrel Competitors | Comparably
Crate and Barrel Claimed Company
Crate & Barrel are an American chain of retail stores. read more
EMPLOYEE
PARTICIPANTS
250
TOTAL
RATINGS
2301
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Crate and Barrel Competitors

Crate and Barrel competitors include Costco, Amazon, Williams-Sonoma, RH and Container Store . Crate and Barrel ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Crate and Barrel compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
4th
Gender Rank
5th
Diversity Rank
4th
Product Quality
4th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Crate and Barrel Culture vs Competitors:

Crate and Barrel Competitors
RankCompanyScore
1Costco78
2Amazon73
3Williams-Sonoma58
4Crate and Barrel53
5RH52

Crate and Barrel Competitors at a Glance

Product Quality Score Comparison

Crate and Barrel Ranks 4th in Product Quality Score

271 Customers rate Crate and Barrel's Product Quality Score a 3/5, which ranks it 4th against its competitors, below RH.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Amazon
    4.2 / 5
  3. 3rd
    RH
    3.7 / 5
  4. 4th
    Crate and Barrel
    3 / 5
  5. 5th
    Williams-Sonoma
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Amazon85
3RH75
4Crate and Barrel60
5Williams-Sonoma59
NPS Comparison

Crate and Barrel Ranks 5th in Net Promoter Score

320 Customers rate Crate and Barrel's Net Promoter Score a -23, which ranks it 5th against its competitors, below Williams-Sonoma. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Crate and Barrel to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Amazon
    49
  3. 3rd
    RH
    20
  4. 4th
    Williams-Sonoma
    -16
  5. 5th
    Crate and Barrel
    -23
NPS Comparison
RankCompany Score
1Costco50
2Amazon49
3RH20
4Williams-Sonoma-16
5Crate and Barrel-23
Pricing Score Comparison

Crate and Barrel Ranks 5th in Pricing Score

248 Customers rate Crate and Barrel's Pricing Score a 2.7/5, which ranks it 5th against its competitors, below Williams-Sonoma.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    Amazon
    4.1 / 5
  3. 3rd
    RH
    3.6 / 5
  4. 4th
    Williams-Sonoma
    2.7 / 5
  5. 5th
    Crate and Barrel
    2.7 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2Amazon82
3RH73
4Williams-Sonoma55
5Crate and Barrel54
Customer Service Comparison

Crate and Barrel Ranks 5th in Customer Service

237 Customers rate Crate and Barrel's Customer Service a 2.5/5, which ranks it 5th against its competitors, below Williams-Sonoma.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Costco
    4.2 / 5
  3. 3rd
    RH
    3.8 / 5
  4. 4th
    Williams-Sonoma
    2.6 / 5
  5. 5th
    Crate and Barrel
    2.5 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Costco84
3RH76
4Williams-Sonoma53
5Crate and Barrel51
Overall Culture Score Comparison

Crate and Barrel Ranks 4th in Overall Culture Score

250 Employees rate Crate and Barrel's Overall Culture a 53/100, which ranks it 4th against its competitors, below Williams-Sonoma. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Costco
    78 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Williams-Sonoma
    58 / 100
  4. 4th
    Crate and Barrel
    53 / 100
  5. 5th
    RH
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1Costco78
2Amazon73
3Williams-Sonoma58
4Crate and Barrel53
5RH52
eNPS Comparison

Crate and Barrel Ranks 4th in Employee Net Promoter Score

197 Employees rate Crate and Barrel's Employee Net Promoter Score a -45, which ranks it 4th against its competitors, below Williams-Sonoma. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Crate and Barrel to a friend?”.

  1. 1st
    Costco
    26
  2. 2nd
    Amazon
    12
  3. 3rd
    Williams-Sonoma
    -28
  4. 4th
    Crate and Barrel
    -45
  5. 5th
    RH
    -52
eNPS Comparison
RankCompany eNPS
1Costco26
2Amazon12
3Williams-Sonoma-28
4Crate and Barrel-45
5RH-52
Gender Score Comparison

Crate and Barrel Ranks 5th in Gender Score

29 Employees rate Crate and Barrel's Gender Score a 53/100, which ranks it 5th against its competitors, below RH. The Gender Score tracks how positively women rate their experience at Crate and Barrel.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Williams-Sonoma
    64 / 100
  4. 4th
    RH
    55 / 100
  5. 5th
    Crate and Barrel
    53 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Amazon74
3Williams-Sonoma64
4RH55
5Crate and Barrel53
Diversity Score Comparison

Crate and Barrel Ranks 4th in Diversity Score

26 Employees rate Crate and Barrel's Diversity Score a 56/100, which ranks it 4th against its competitors, below Williams-Sonoma. The Diversity Score tracks how positively diverse employees rate their experience at Crate and Barrel.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Williams-Sonoma
    62 / 100
  4. 4th
    Crate and Barrel
    56 / 100
  5. 5th
    RH
    53 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Amazon73
3Williams-Sonoma62
4Crate and Barrel56
5RH53
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