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Crate and Barrel Claimed Company
Crate & Barrel are an American chain of retail stores. read more
Crate and Barrel Company Culture
Crate and Barrel Culture
This score is derived from employee ratings & reviews2.4/5
Crate and Barrel's Overall Culture is rated D-
Top Rated Culture Dimensions
Office Culture
BProfessional Development
C+Environment
C-Diversity
DGender
DCrate and Barrel CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Janet Hayes
48 /100
See More
Diversity at Crate and Barrel
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Crate and Barrel have rated Office Culture, Environment, and Team as the highest categories they have scored
Women at Crate and Barrel
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Crate and Barrel have rated Environment, Team, and Work Culture as the highest categories they have scored
Crate and Barrel eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-45
Crate and Barrel employees are -45% more likely to recommend Crate and Barrel as a great place to work
| 20% | Promoters |
|---|---|
| 15% | Passives |
| 65% | Detractors |
Working at Crate and Barrel
Working at Crate and Barrel is rated below average by 250 employees, across various culture dimensions. Crate and Barrel employees rate Office Culture highest among all categories, and think that Meetings and CEO Rating have the most room for improvement, putting Crate and Barrel’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Chicago. See below in detail how working at Crate and Barrel was rated by employees.
Overall Company Culture at Crate and Barrel
D-
Overall Company Culture at Crate and Barrel is rated D-
Last updated months ago
Bottom
10%
Crate and Barrel ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Crate and Barrel Employee Reviews
Out of 245 Crate and Barrel employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Crate and Barrel improve their work culture.
| Positive Reviews | 52% |
|---|---|
| Constructive Feedback | 48% |
Positive Reviews From Crate and Barrel Employees
- What is most positive about the culture and environment at your company?open communication with management team.
- What are some of the best things about your team?great teamwork and communicate well together
- What are some of the best things about your team?My coworkers are a kind, work hard, and are an encouraging group of people! All ages and stages mesh well together.
Constructive Feedback From Crate and Barrel Employees
- What does the leadership team need to get better at?Value the employees more, their more concerned with what goes out the door than anything. Treating their employees better.
- What needs to change to make the company culture better?Top down. Site level is great but Regional and Area Managers need to step in and go to work so they know what a day feels like rather than parading through a store and putting down the way a display that corporate directed is not up to par.
- Why do you feel undervalued and what would make you feel better about your compensation?As part time employees, we do not accrue vacation time nor offered any benefits. Wages, by CA standards, are not liveable. The expectations on staff FAR outweigh the compensation on all levels. They even have us mopping floors!
Crate and Barrel Company Information
Crate and Barrel Company Overview
Crate & Barrel are an American chain of retail stores.
Crate and Barrel was founded in 1966 and its current CEO is Janet Hayes. Since its inception 60 years ago, Crate and Barrel has grown to 11470 employees.
Crate and Barrel Mission, Vision & Values
Crate and Barrel Mission & Values
Crate and Barrel is an industry-leading home furnishings specialty retailer, known for its exclusive designs, excellent value and superb customer service. In addition to a thriving direct marketing division that services more than 90 countries, the company operates stores throughout the U.S. and Canada as well as international franchise locations in the United Arab Emirates, Singapore, Mexico, Turkey, Russia and the Philippines. Working directly with European ateliers and factories, Crate and Barrel was among the first to introduce affordable household goods and contemporary home décor to American consumers. Founded in 1962, the brand's essence has translated perfectly to the omnichannel era more than 50 years after opening its first store. The Crate and Barrel family of brands, which includes CB2 and The Land of Nod, is owned by Otto Group, a global retail and services group based in Hamburg, Germany.
Sustainability and Corporate Social Responsibility at Crate and Barrel
The best place to start making the world a better place is right at home.
At Crate and Barrel, we believe that the best place we can all begin to conserve and protect our natural resources is at home. At our company “home” in Northbrook, Illinois, we have prioritized developing new products and manufacturing processes to expand the responsible choices we offer our customers. While our collection has featured renewable woods and sustainable materials for a number of years, we are continuing to explore and introduce important initiatives that will help make our homes more thoughtful environments.
| Headquarter | 1250 Techny Road Northbrook, IL 60062 United States of America |
|---|---|
| Website | www.crateandbarrel.com |
| Founding Date | 1966 |
| Tel | 847-272-2888 |
| Company Status | Private |
| Jobs | jobs.crateandbarrel.com |
| Social Sites |
Crate and Barrel Competitors
Crate and Barrel competitors include Costco, Amazon, Williams-Sonoma, and RH. Crate and Barrel ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Crate and Barrel compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
Crate and Barrel employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Crate and Barrel report the work pace is comfortably fast
Work Pace
A Day in the Life
69% of Crate and Barrel employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Crate and Barrel employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Crate and Barrel employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Crate and Barrel employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
64% of Crate and Barrel employees call their work environment negative
Environment
Crate and Barrel Employees
Crate and Barrel has 11470 employees. 250 employees at Crate and Barrel have reviewed Crate and Barrel across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 250 Crate and Barrel employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Crate and Barrel are mostly dissatisfied with their total compensation at Crate and Barrel, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Crate and Barrel are not very pleased with their team. 250 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Crate and Barrel are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Crate and Barrel believe the environment at Crate and Barrel is negative. Most Participants believe the pace of work at Crate and Barrel is comfortably fast. About 76% of the employees at Crate and Barrel work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Crate and Barrel are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Crate and Barrel - Employee Onboarding
The prevailing opinion from employees about joining Crate and Barrel is that the company was somewhat prepared on their first day. Crate and Barrel employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Crate and Barrel KPIs and OKRs
Employees’ understanding of Crate and Barrel's KPIs and OKRs is essential for its success. Out of 8 Crate and Barrel employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Crate and Barrel CEO & Leadership
Crate and Barrel CEO - Janet Hayes
48 /100
Crate and Barrel’s CEO Janet Hayes started in this role in 2020. Janet’s approval rate is lower compared to CEOs at similar sized companies, putting Janet in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Chicago. Janet Hayes’s employees rank Crate and Barrel in the Top 35% for Office Culture, in the Top 50% for Professional Development, and in the Bottom 35% for Environment. Hayes is generally unpopular with Crate and Barrel employees, but ranks especially low with employees in the Operations department, and by employees identified with Other ethnicities and employees with Over 10 Years experience. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Crate and Barrel’s competitors, Janet Hayes ranks below both RH CEO Gary Friedman and Williams-Sonoma CEO Laura Alber.
Crate and Barrel Leadership
The Crate and Barrel Executive Team is rated a “F” and led by CEO Janet Hayes, CTO, Chief Technology Officer Kevin Nehring, and Vice President Sourcing, Quality Assurance and Merchant Operations Chris Neill
Janet Hayes CEO / President
Janet Hayes serves as the CEO / President of Crate and Barrel.
Kevin Nehring CTO, Chief Technology Officer
Kevin Nehring serves as the CTO, Chief Technology Officer of Crate and Barrel.
Chris Neill Vice President Sourcing, Quality Assurance and Merchant Operations
Chris Neill serves as the Vice President Sourcing, Quality Assurance and Merchant Operations of Crate and Barrel.
Barbara Reimann Exec VP Operations
Barbara Reimann serves as the Exec VP Operations of Crate and Barrel.
Samie Barr Vice President Marketing, CB2
Samie Barr serves as the Vice President Marketing, CB2 of Crate and Barrel. Samie started at Crate and Barrel in August... read more
Suzy Cirulis Vice President Marketing
Suzy Cirulis serves as the Vice President Marketing of Crate and Barrel. Suzy started at Crate and Barrel in October of... read more
Mary-Farrell Tarbox Vice President, Stores
Mary-Farrell Tarbox serves as the Vice President, Stores of Crate and Barrel. Mary-Farrell started at Crate and Barrel... read more
Crate and Barrel Salaries
How much does Crate and Barrel pay?
How much do people at Crate and Barrel get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Crate and Barrel is $118,783, or $57 per hour, while the estimated median salary is $114,189, or $54 per hour.
At Crate and Barrel, the highest paid job is a Director of Engineering at $225,480 annually and the lowest is a Receptionist at $38,220 annually. Average Crate and Barrel salaries by department include: Customer Support at $67,227, Sales at $141,821, Legal at $207,796, and HR at $108,821. Half of Crate and Barrel salaries are above $114,189.
118 employees at Crate and Barrel rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 362 ratings) while 114 employees at Crate and Barrel rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 119 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $111k | $111k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $210k | $210k | 67th Percentile |
83rd Percentile $250k | $250k | 83rd Percentile |
100th Percentile $270k | $270k | 100th Percentile |
$118,783*
Average Compensation
$114,189*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Crate and Barrel Salaries by Department
Diversity & Inclusion at Crate and Barrel
Diverse employees at Crate and Barrel score the company 56/100 across various culture categories, placing Crate and Barrel in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Crate and Barrel across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Crate and Barrel Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
Crate and Barrel PTO
Crate and Barrel's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Crate and Barrel's 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Crate and Barrel's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Crate and Barrel Careers
Crate and Barrel Jobs
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Overview of Candidates Interested in Crate and Barrel on Comparably
Candidates By Department
All Industries | 29% | |
|---|---|---|
Communications | 14% | |
Engineering | 7% | |
Sales | 7% | |
Finance | 7% | |
Other | 36% |
Candidates By Location
Chicago | 36% | |
|---|---|---|
Mundelein | 7% | |
Saint Charles | 7% | |
Roselle | 7% | |
Elmwood Park | 7% | |
Other | 36% |
Frequently Asked Questions regarding Crate and Barrel
What is Crate and Barrel address?
Crate and Barrel location is at 1250 Techny Road
Who is the CEO of Crate and Barrel?
Crate and Barrel CEO is Janet Hayes, their score by employees is 48
What is Crate and Barrel eNPS?
The eNPS for Crate and Barrel is -45
What is the salary for Lead Engineer in Crate and Barrel?
Lead Engineer average salary in the US is 108k
What are the salaries in the Product in Crate and Barrel?
The average salaries for Product in Crate and Barrel is 160k
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