D-
52/100
Crate and Barrel Claimed Company
Crate & Barrel are an American chain of retail stores. read more
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Crate and Barrel Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The people that you interact with
Public interaction and seeing them happy
Review from Sales Dept
When things go right then great but when things like printers and scanners and no stickers on the boxes your supposed to pull it's frustrating cause you can't find anyone to help.
Knowing i haveva great team
When i leave because i dont feel safe at work because of the manager
Review from Operations Dept
Nothing after being told they may look into disaplatory actions because of faulty equipment they supply and act like that's my fault or OUR fault's!
Providing a fun experience for shoppers, visual display, and my team
When people know what they are doing and when the customers are patient and understanding of situations
love C&B decor, furnishings and more.... I furnished my own home years ago. I can sell pretty much sell anything but I prefer selling what I love
Coworkers and positive feedback as well as valuable teaching moments
co workers make the day
Coworkers and interacting withregular customers
Review from Sales Dept
They have a modest employee discount
Review from Customer Support Dept
Sharing ideas and people who care
That I know & understand my job and Im well liked. I have never NOT wanted to go.
Review from Operations Dept
good team players and work environment
Review from Sales Dept
Good leadership, creativity from the team
What's going wrong and how can it be improved?
Owners need to hire the correct c- level employees. Average CEO, CIO etc works there 2-3 years. Not continuity and always changing. Very unstable
Management needs improvement in communicating with employees and as well HR.
There is no transparency with the customers. Changes are made in their orders and they aren't properly notified unless they take time out of their day to contact. The systems are not functioning at a pace that is necessary to handle the orders received.
Well maybe the company needs to be Americanize and not be ran be German standards!! Benchmark Toyota—- customer centric where also the employee is important as well. If you don’t treat employees as beneficial to your company and with respect then your company will not succee
Stop putting constant pressure on us to meet a matrix that will make our ability to serve our customers' need impossible.
Review from Customer Support Dept
Process, procedures, technology, pay and benefits
A better management team that understands salesmanship, people development, and the evolving customer experience
Review from Sales Dept
Managed people should be guided by someone that caters to both the internal and external customers!
Review from Sales Dept
Management can’t get people to stay and it is not leadership that is the issue. The wages are not competitive enough in this economy and people jump ship at the next best opportunity. After that, the strain lands on management and the loyal employees left. Everyone works twice as
Review from Operations Dept
The employee morale from managers needs to improve.
Review from Operations Dept
Corporate needs to come in and train upper management on how to properly address employees. Employees are often spoken down to and policies differ from employee to employee
Review from Operations Dept
Treat employees better management need to undergo training. We have a CS manager who walks by employees and does not acknowledge them.
Review from Sales Dept
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