Crate and Barrel Leadership Employee Reviews | Comparably
Crate and Barrel Claimed Company
Crate & Barrel are an American chain of retail stores. read more
EMPLOYEE
PARTICIPANTS
257
TOTAL
RATINGS
2392
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Crate and Barrel Leadership Employee Reviews

What do you like best about the leadership team?

Can talk to want promotion within

Approachable, Helpful, Accomodating, Team Players, Appreciation of Hard Work

They were encouraging at face value, but I barely heard from my manager and district manager. The employees are reliant mostly upon their coworkers, who at times, are also struggling to figure out what to do.

The leadership team is fairly new because there has been some turnover. The leaders are open to feedback and are approachable. There is a tendency to micro-manage, but I think that comes from our CEO.

They are very helpful and supportive

They need more training in my opinion.

They take our ideas and thoughts into consideration, always willings to help when needed.

many are professional however a few bad tomatoes can ruin the sauce

Female led, innovative, adapted to today's style

Their down to earth attitudes

Review from Operations Dept

Forward thinking, always looking at the future of the business and how we as a team can improve.

Our general manager seemed to be trying to compensate for the shortfalls in payroll, staffing, and ill-conceived logistics strategies being implemented by upper management

What does the leadership team need to get better at?

Stop signing up for programs that arent working (pos, credit cards) and truly invest in develelopment- not punitive leadership. Allowing teams to take time off and not hold a sales plan over our heads and put job security as a risk would help people want to stay

Posted 14 days ago

Communication. Management often unsupportive on sales floor or absent. Lack of consistency storewide.

Posted 15 days ago

They do not support the employees at the store level

Value the employees more, their more concerned with what goes out the door than anything. Treating their employees better.

Leading, not micromanaging and employee care.

Telling the truth and exercise a little more honesty.

Being genuine and have way more patience

Leading. Empathy. Quality control. Customer experience.

Overall team building and promoting from within.

Review from Sales Dept

Communication, transparency, inclusion. Listening to the needs and wants of employees. Once a manager gets a long with an employee they will go above and beyond to promote without considering qualifications. They choose based on if they like them or not. That is COMPLELTY wrong.

Do better. Speak up about internal conflicts, you shouldn't he scared to voice your opinion.

The leadership teams needs to replace the back of house manager. He is verbally abusive to the associate who aren not his friends that dont do their jobs. Which never gets told to the head manager. He has destroyed the way we fulfill customer needs prioritizing himslef over all. Incapable of his job

Review from Operations Dept

Listening to their employees! Understand what true diversity and inclusion really means!

They lack going to a manager and asking for better equipment so people can actually get their job done proficiently! Employees can only do as the equipment they're provided!

Non-management employees have no voice. Management is eager to hire from the outside rather than promote from within yet those choices often backfire.

All about the money and crate cards with no incentives for employees

As a trained behavioral specialist, there’s way to much to outline in this space. However it may help to start with the area managers and look into their “strategies” . As a top selling store, this is still never enough. POSITIVE BEHAVIOR INTERVENTION Support…look

stop the high school cliques and having favorites, staff the store better, make sure staff get their breaks

Supporting employees in deeds not just benevolent words. They’re heavy on employee surveillance. They track everything which makes for an unnecessarily stressful environment. The call stats make or break you. Th

Review from Customer Support Dept

Way behind in technology and process

BOTTOM
5%

Leadership Scores are rated in the Bottom 5% of similar size companies on Comparably

Rated Crate and Barrel Leadership the Highest

  • Department - Marketing
    +38%
  • Tenure - Less than 1 Year
    +35%
  • Tenure - 5 to 10 Years
    +28%

Rated Crate and Barrel Leadership the Lowest

  • Department - Operations
    -20%
  • Ethnicity - Other
    -17%
  • Department - Sales
    -15%
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