What's one thing you wish you'd known before joining Hallmark?

That field employees are not given enough time to do the job expected at a quality level of service. Cutting hours or limiting them is one of the most important focuses and even the highest point for evaluation. So if a person doesn’t even do a great job but stays under their time allowed they are valued highly.

How mean the supervisor was and how badly your hours are cut unless it's Valentine's day, mother's day or Christmas.