-11
eNPS Score
Q&A With Hallmark Employees
Hallmark believes in translating caring and creativity into action. This is at the core of the company culture and what drives the company as an employer of choice. Hallmark’s employees are the driving force behind its successful portfolio of businesses and their contributions enable the company to provide millions of dollars in cash and product donations to worthy causes each year. In addition, its employees provide tens of thousands of volunteer hours in the communities in which they operate.
How employees describe working at Hallmark
What I value most is the variety of card selections...most religious oriented works.
I'm happy with the flexibility, but the pay is low and advancement and increases. Don't exist so far.
Honesty in Print and Programming
Authentic leadership and sound business decisions
I love everything about the movies but everyone is complaining about how LOUD the music is. So often we cannot hear the words out of the actors mouth.
What it's like to work at Hallmark
- Hallmark employees generally work 7.9 hrs a day
- Employees at Hallmark report the work pace is comfortably fast
- 75% of Hallmark employees look forward to interacting with their team every day
- Hallmark employees most often take 0-10 paid vacation and sick days each year
- Hallmark employees never get valuable feedback on how to improve at work
- 71% of Hallmark employees call their work environment positive
Q&A With Hallmark Employees
IDX: 0 TOT: 81
How challenged are you at Hallmark?
Not at all
I challenge myself and love competing at what was previously done to improve sales. Hallmark give you much flexibility to display and present product that does not have a specific plan. I enjoy pulling out items from “no home” or “back-stock” to bring out more items to sell in high volume seasons. The way the products are kept retail ready really makes a difference in encouraging people to buy.
Not in the right way, I want tech challenges not political challenges.
What are you most excited about working at Hallmark?
There's nothing exciting about working at Hallmark, it's a part time, always will be part time job with a company who doesn't even have full time district managers, so if you get hired on as a retail merchandiser and your immediate supervisor has a chip on her shoulder and loves to power trip, please never forget to answer her with a positive response like, " Yes mam'n, I mean yes Part Time I'll get right on that!"
Flexible hours
Working with Elixir & Phoenix
What's the interview process like at Hallmark?
There is a lot more to do than "stocking". Reading planograms, designing layouts when improvising is needed, ordering and auditing, tracking and finding missing shipments, constantly changing guidelines as to execution of duties, inventory of cards when season s end, you are not doing your job correctly if you think it is easy.
They call you, ask very general questions , it's not rocket science anyone can stock the Card Department whatever stores your assigned to
What should I wear for an interview at Hallmark?
Your interview is by telephone.
My interview was done over the phone.
Who did you meet with during your interview? And how long did it take to hear back from Hallmark?
I had a ten minute phone interview with HR person and was offered a position by email immediately, I met my supervisor in person approximately a week later.
Less than a week.
How would you compare interviewing at Hallmark to other places you've interviewed?
Easy
One of the best, non-stressful interviews I’ve ever had. Interview was done over the phone, I was at home so I felt very comfortable in my own personal environment.
How secure do you feel at your job at Hallmark?
I quit after a year of verbal abuse by my part time supervisor.
Very. As long as you follow requirements from emails and meet time request you will be secure.
How can I improve my chances of being hired at Hallmark?
Don't even try, horrible experience, low pay.
Start at the most basic level and move up.
What are the team outings like at Hallmark?
We had one yearly meeting consisting of my supervisors whole district, maybe 8 ladies, we had to drive for a hour, meeting was in a small town voluntary fire department building and food was not catered, "Part Time" cooked a casserole.
Never had one.
What's one thing you wish you'd known before joining Hallmark?
How mean the supervisor was and how badly your hours are cut unless it's Valentine's day, mother's day or Christmas.
That field employees are not given enough time to do the job expected at a quality level of service. Cutting hours or limiting them is one of the most important focuses and even the highest point for evaluation. So if a person doesn’t even do a great job but stays under their time allowed they are valued highly.
How's the morale at Hallmark?
Lousy
Could be better if communication was better. Most, if not all, is top down instead of mutual in a team format.
What unique perks and benefits does Hallmark provide?
None unless you count your yearly Christmas ornament as a perk
Basically I get none.
How long do the interviews usually take at Hallmark?
Ten minutes
About 5 minutes or less
How would you describe your overall experience interviewing at Hallmark?
Fast and easy but misleading
It was very easy.
How's the work pace at Hallmark?
It can be very fast in high seasons. Literally there is more to do than humanly possible in the time given. (I truly wish the company would invest back into the company by giving more hours to RMs during high seasons.) When seasons are over the time given reduces tremendously, almost 2/3 less time is allotted to service the store. I wish high level corporate employees that allocate time would work a month at a few stores to see what employees actually do in the retail or even warehouse level. I think this would give these people much more understanding of the actual time needed to service stores efficiently. Since you rush through everyday items during seasons, you really need to be given a few weeks time with enough hours to bring the entire store up to a high functioning serviced level. In most cases you have more to do than hours allowed to work.
Slow, break neck, slow, repeat.
What is Hallmark's policy towards pets in the workplace?
Service animals only
What is the onboarding process like at Hallmark and how long does it last?
It's really quick
What is the PTO policy at Hallmark?
We are only offered part time sick pay
What is the best perk or benefit that Hallmark offers?
The 40% off discount for employees
What are the most important soft skills to be successful at Hallmark?
Customer service
What part of Hallmark's business is growing fastest? What part is having difficulties?
The company and executives making profit is growing the fastest, paying its nearly 100 percent female retail merchandiser workforce appropriately for the management responsibilities and workload they have to shoulder for a quarter of what they should be paid is stagnant.
If you could make changes, how would you improve the culture at Hallmark?
Promote people to full time, hire supervisors who work well and respect others who have been properly trained to supervise others.
How much and how often do raises happen at Hallmark?
Once a year, you may get a 25¢ raise
In your opinion, what are the most common interview questions that Hallmark asks?
General interview style, very easy to be hired by telephone interview.
How flexible is your work schedule at Hallmark?
They will tell you as you onboard that you can work any hours between 8:00 a.m. and 4:00 p.m. as long as you are there while the store manager is and then after you begin working, your immediate supervisor will demand you be there by 8:00 a.m. , which is a waste of your four hour daily scheduled time if your delivery doesn't arrive til 10:00a.m. and then expects you to be finished by noon.
Curious about what work's like at Hallmark?
Anonymously Ask Hallmark Employees Any Question
Should I work at Hallmark?
36% of Hallmark employees would encourage their friends to become coworkers, whereas 17% are neutral and 47% would not recommend working at Hallmark to their friends.
| 36% | Promoters |
|---|---|
| 17% | Passive |
| 47% | Detractors |
