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I have been working as a call center agent less than 3 months. I have always kept my handle time to at least average. Lately I have been receiving calls that are fake targeted to run up my handle time as a result cause me to be taken off the phone. I have been lied to on numerous occasions .
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Stop being lazy and be held accountable
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Customers are rude disrespectful and loud . It is very stressful to deal with and hurts moral
Che cosa deve fare il gruppo dirigente per migliorare?
I have been lied to regarding training and the second you question them they are quick to retaliate . And blame you for their system issues.
Cosa vorresti migliorare sul processo del colloquio lavorativo della vostra azienda?
Easy and at the same time it felt like they never wanted to hire me I had to keep calling them. I sure regret it now
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
The people pretend to like you as if your part of the team . Once you have met the expectations then the set up begins to raise your handle time
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