
It all starts with leadership and communication
Speaking with a new manager on my first interview.
Each has it's own unique situation as it is great with some and horrible with upper management
Become more Human and get to know your employees. Living in fear of your job is not a great experience.
You dont hear from anyone unless you have done something wrong. Explaining it better and it be adjusted to reflect the market and other KPI's.
Have round table meetings. Listen to people that live in the markets where your located. Stop screwing the clients and empower people locally.