Rotech Healthcare – Patients are not treated favorably. I get disciplined for providing excellent customer service. Do not get training I request, then get reprimanded for not knowing that job responsibility. SOOOO many billing errors, that get ignored for months. Medicaid patients get billed & mgmt doesn't care!!! | Comparably

Rotech Healthcare – Patients are not treated favorably. I get disciplined for providing excellent customer service. Do not get training I request, then get reprimanded for not knowing that job responsibility. SOOOO many billing errors, that get ignored for months. Medicaid patients get billed & mgmt doesn't care!!!

Rotech Healthcare società ha sostenuto
Rotech Healthcare is a provider of medical equipment and services that enable patients to manage their treatment at home. leggi di più
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Patients are not treated favorably. I get disciplined for providing excellent customer service. Do not get training I request, then get reprimanded for not knowing that job responsibility. SOOOO many billing errors, that get ignored for months. Medicaid patients get billed & mgmt doesn't care!!!

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

I honestly can't think of anything.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

They need to do what is right & legal, instead of being lazy & doing the bare minimum so they remain one of the favorites.

Che cosa sta andando male e come può essere migliorato?

Patients are not the #1 priority. If Rotech audited locations, trained per QA approved procedures, the turnover/moral would improve immensely. If mgmt took errors/complaints seriously, genuinely listened to their employees, they would be respected. Business could easily double with a good reputation

Che cosa deve fare il gruppo dirigente per migliorare?

Integrity! Do as you say & say as you do. Treat ALL employees the same. Do not scold employees in public! Pay a fair wage. Considering the extreme daily stress, unreasonable expectations, fraudulent billing, lack of training/support, dishonest patient interactions, etc...we should make double!!!

Other Employee Reviews for Rotech Healthcare

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