ShipBob società ha sostenuto
ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect. leggi di più
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Merchant Care was good but after hiring Team Leads it has become worst. They just bulk up work on associate leading to burdening of agents. Common sense is purely lacking in team leads. It was amazing before hiring of these Team leads (TL).
Qual è la parte migliore del tuo compenso?
It doesn't matter until there is mental peace but due to heavy bulk up of cases. Its not going good.
Che cosa deve fare il gruppo dirigente per migliorare?
Case management needs to improve. Few people only do easy work and others hard work. Team Leads are completely biased and favouritism has ruined the experience. I regert leaving my old company for this.
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