ShipBob Customer Support Department Employee Reviews | Comparably
ShipBob Claimed Company
ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect. read more
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
4249
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ShipBob Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

My lteam leaders are a bit confused, since they are new to the process they dont really know much moreover the team should have promoted within

Review from Customer Support Dept

Supportive and motivated leadership team always pushes us to reach heights

Review from Customer Support Dept

They are very supportive in every terms

Review from Customer Support Dept

Flexible and helpful leadership group, easy to contact for assistance.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

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What is the best part about your compensation package?

Compensation Reviews

Pay is competitive, benefits excellent. Pet insurance!

Review from Customer Support Dept

The bonus is paid on quarterly basis rather than annually.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The work ive done the experience that i have, i believe that im not being compensated fairly. The benefits are next to negligible for India.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Collaborative, helpful, and friendly. Never feels unavailable.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

People are understanding and are cooperative

Review from Customer Support Dept

Encouraged to jump in together to resolve concerns, always a strong desire to help our customers

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Follow ups from the manager and team

Review from Customer Support Dept

Thorough, gives a good look at the job and expectations.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Work from Home and hekping our merchants

Review from Customer Support Dept

My coworkers and using every day to be better at what I do.

Review from Customer Support Dept

The culture is flexible. The ability to take decisions.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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