My customers. I love meeting new people every day and making their stay memorable.
Management accountability, team work driven environment and tools for success in each department... aka inventory.
Training, ordering, support, handling guest frustrations, helping when short staffed. Ensuring products on our menu are ordered. Leading by example.
My team tries so hard every day to make our guests feel welcome and glad they chose our location. They are kind, caring compassionate people. Just very frustrated with the management, our turn over rate is through the roof.