D+
63/100
Highgate Hotels has an established track record of identifying key investment strategies and capitalizing on opportunities through a multi-faceted value-add approach. read more
Highgate Hotels Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
They are very fun to be around
awww my team we adored ..respected & I looked out for my team I listened and had there back even wen it meant going against my boss for them to have a voice that really mattered to me..!! and they adored me .and that team of mine was AMAZING !! and def UNFORGETTABLE!!
Humble, we all strive for the same thing
I like most of the people i work with
Review from Customer Support Dept
They will bring snacks & meals occasionally
My team works very hard fromm day to day and always try to make sure things are done the right way.
Enjoy everyone so far so good
Review from Operations Dept
We all work together for common goals
The unity And how everyone helps one another
They're fair honest and hard working
That everyone here is helpful, and positive.
They work! Others do not!
Review from Customer Support Dept
supporting each others , working as one team
We generally work well together, but most of us have been working together for 2 or more years.
Most of my team members work hard
Review from Operations Dept
We all work hard. Enjoy all of them
Review from Customer Success Dept
direct team was hard working and willing to help, management would say what you wanted to hear and then never follow through
Direct team was ready to help, management would say what you wanted to hear and never follow through with what they promised
There are some really good and hard working individuals.
My team tries so hard every day to make our guests feel welcome and glad they chose our location. They are kind, caring compassionate people. Just very frustrated with the management, our turn over rate is through the roof.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
They need so much help
HOUSE KEEPING NEEDS TO DO BETTER ABOUT CLEANING
Review from Engineering Dept
Stop complaining about each other and do your job.
Review from Customer Success Dept
Management is what needs improvement
Stop talking about and tattle telling ln each other.
Communication and follow up use the system in place GXP , prepare guests arrivals in day shift so night shift is smooth, credit card on file ,
Work as a team as opposed to expecting one person to be in multiple places at once
Treating coworkers with disabilities fair
Review from Customer Success Dept
better attitude and be kinder
Learn to communicate and treat people like more than just a number. Stop being cheap
Weekly team meetings, communication between shifts for front desk needs to improve.
Review from Customer Success Dept
One coworker needs to stop being drunk on company time.
My coworkers just hate their jobs and refuse to do work, so it falls on the nightshift
talking more to each other
Stop the back stabbing and be accountable for your actions or lack of them
Review from Admin Dept
Better leadership and communication. Equality amongst departments whether union or not.
Review from Engineering Dept
hire more experience and professional people
hire more qualified people and make sure they have a positive attitude
hiring more qualified people and to be positive and proactive
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