LegalZoom is constantly changing. From the products being sold, to the way we operate, even our own operating values. I like change as it keeps things interesting on a day-to-day level. But sometimes it is hard to be a passenger on a plane constantly being fixed mid flight.

They are friendly, compassionate, and just the right amount of competitive.

The challenging work and interesting problems that need to be solved. You are never bored.

Their effort to create the best product on behalf of the customer. Their empathy towards the customer and other employees.

Helping customers navigate a tricky, draconian legal system so they can focus on what really matters - growing their own business.

The flexibility of working hours and your day to day. The schedule is not a rigid, traditional 9-5: you can come in flexibly depending on lifestyle and do you your work, no questions asked.

Perseverance and agility. We persevere through continual corporate changes, restructuring, automation, etc. Our ability to react to fast-paced regulatory changes and pivot to produce the highest quality product on the market is leaps and bounds ahead of competitors.

LegalZoom Leadership has displayed a pattern of hiring outside the company for key roles. It seems Leadership prefers that you have a background that includes working for Amazon, as opposed to actual understanding of LegalZoom's products, practices, and processes.

Employee wages do not reflect the current market & are not competitive enough to retain talent. Current Leadership shows a fundamental lack of understanding related to the products LegalZoom offers & processes necessary to create them. Compliance, fee management, and product quality suffer from this

Rate of pay is severely non competitive. LegalZoom is taking advantage of employee loyalty. More promotions, specifically cycles of promotions. In a period of such traumatic and dramatic inflation, leadership was non existent here. Pay for performance culture does not make up for systemic changes!

LegalZoom uses a cost of labor analysis when determining compensation, not a cost of living. This makes partial sense, after all, LegalZoom is a "remote-first" company. Cost of labor as a model works for WFH employees; LegalZoom neglects essential, on-site employees where cost of living matters.