Qualfon – I have been working as a call center agent less than 3 months. I have always kept my handle time to at least average. Lately I have been receiving calls that are fake targeted to run up my handle time as a result cause me to be taken off the phone. I have been lied to on numerous occasions . | Comparably

Qualfon – I have been working as a call center agent less than 3 months. I have always kept my handle time to at least average. Lately I have been receiving calls that are fake targeted to run up my handle time as a result cause me to be taken off the phone. I have been lied to on numerous occasions .

Qualfon Empresa reivindicada
Qualfon has a strong track record of customer service and back-office processing growth. consulte Mais informação
FUNCIONÁRIO
PARTICIPANTES
1047
TOTAL
CLASSIFICAÇÕES
15910
HR or Marketing? Claim Your Free Employer Account

I have been working as a call center agent less than 3 months. I have always kept my handle time to at least average. Lately I have been receiving calls that are fake targeted to run up my handle time as a result cause me to be taken off the phone. I have been lied to on numerous occasions .

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

Stop being lazy and be held accountable

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Customers are rude disrespectful and loud . It is very stressful to deal with and hurts moral

No que a equipe de líderes deveria melhor?

I have been lied to regarding training and the second you question them they are quick to retaliate . And blame you for their system issues.

O que você melhoraria na entrevista de emprego de sua companhia?

Easy and at the same time it felt like they never wanted to hire me I had to keep calling them. I sure regret it now

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

The people pretend to like you as if your part of the team . Once you have met the expectations then the set up begins to raise your handle time

Other Employee Reviews for Qualfon

Quais são algumas das melhores coisas da sua equipe?
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
×
Rate your company