I believe the company would be better served to change their compensation package in order to change the negative greedy culture
The leadership team needs to start upholding their store managers to enforce stricter repercussions to violators of company policies and not promote bad behaviors amongst sales team members
How they ask other successful happy employees to talk to you to make you comfortable, but too bad it’s really all gaslighting lies and not true. They don’t keep their promises made at the interview hiring
Have some morals and a better work ethic, everyone is so cute throat competitive with one another like sharks because it is a commission only based compensation business model which creates this type of non-customer centric culture and anti-teamwork amongst co-workers
Customer service is horrific, no one in that dept. Has been trained well enough to understand what it means to be customer centric. They are the lowest paid employees of the company so they get the lowest caliber of candidates and they are often overworked and understaffed in each location.
They should not pay their sales team on a draw system, they should pay hourly plus commissions NOT the best of either as they do. With supply chain challenges and massive delivery delays, it makes it nearly impossible to remain out of weekly deficit and to earn a livable weekly compensation.