
The diversity of the employees
The base pay is laughable for the industry and the benefits are steadily declining.
Communicating pertinent details to front line associates before changes are made. Valuing and acting upon the majority opinions of the front line associates. Making front line associates feel valued and respected.
The executives are tightening the belt on the management of the front lines, pushing for unreasonable performance expectations and crippling the ability to attract qualified employees with our comical base pay.