Q&A With Charles Schwab Employees

Depends on the teams. On some teams, there's no shortage of work, but teams are not well-equipped to get work done. Team gets burned out. The solution is for the manager to make sure there is staff to get the work done.

Could be better. Feels like it’s a huge thing to ask, when asking to work from home. Also, would very much appreciate the option for unpaid time off

Yes, and they are ornery about it. Especially in tech, managers have opined about how hard it is to hire with the drug test requirement when weed is legal in so many places.

Yes to both; normal background check & LabCorps drug test for full-time positions

Oh yes

More welcoming of working from home once/week. Also, unpaid time off options.

Get rid of anyone stuck in the past.

I would slow the abrupt changes due to the excessive fear of regulations and security and empathize with your employees and work on consistency.

Poor at best

I would say product leadership is very strong at Schwab; there has been a huge focus on the Digital Leadership team to ensure that the teams under them are empowered to foster a data-driven culture and follow Product best practices.

I haven’t been here long enough to really know. But seems to treat employees well, except for high prices in the cafeteria and not enough time off

No idea, people are afraid to speak up

Pre-pandemic, work from home was largely non-existent in a formal sense. Some teams/managers/roles supported it, but it was more exceptional than embraced. Remote workers were largely locked out of management and team leadership. Post-pandemic, it’s chaotic. They want to embrace more remote work, but have communicated that so poorly it’s made a mess of things. Many of the old school managers & directors hate not being in the office and were lining up to go back. But lots of employees are happier & more productive at home and are reluctant to lose commute time for no gain. To top off the chaos it’s been unclear who decides what roles/teams can work from home going forward. Will managers decide? HR? Employees? Who sets policies and how will the be consistently applied? How will remote work affect your career path? A lot of people have left because Schwab can’t seem to communicate clearly in any of that, while other companies are communicating & empowering remote work.

Straight up archaic in most departments, some have no flexibility while others do. Each director sets their team’s work from home policy. If your director doesn’t trust your team, you won’t be permitted to work from home at all.

The culture. Great group of coworkers

Pay and bonus

Coworkers

My salary and bonus

Not hard

For non senior levels... Very easy. For senior levels, difficult

Straightforward

There is a lot of turnover, with accompanying opportunity.

Schwab makes decisions on promotions based on TENURE; which often leads to young, driven professionals to leave the company. It is common for employees to move teams as a way to get to the next level - happens frequently.

Digital

Many questions around my personality and how I deal with situations. What I am looking for. Also technical questions.

Similar. They made their decision faster than any other place but I was exactly what they were looking for.

Boss and here boss and two co-workers. Heard back the next day.

Business casual

How did you handle a disagreement with a fellow employee.

Silos. Lots of finger pointing

Depends. 2 week standard for lower levels

Yearly

Depends. We are fast paced and under staffed

Average