Good sense of humour , willingness to assist others , compassion.
Less focus on the company's oast , more on promising reality than stories.
Understanding what their staff do , stop focusing on vanity projects, be less narcissistic.
Workload massively increased without management recognition, salary minimum wage , bonuses cut and cut again.
Directors to be less remote , middle managers to be less sycophantic , all staff to receive the training they are promised.
MD detached from reality, problems swept under the carpet , the company name carries far less weight with its customers than the board think.