
Mostly good people. Good hearts. Good attitudes to overcome the crazy leadership decisions that customers do not want and directly conflict with ethics and governmental gatekeeper requirements.
Listening, hiring, avoiding fraudulent billing AND deficient CERTIFICATION activities promoted within the organization to acceptable to hit monthly numbers for share holders and Executive incentive plans. Many of the ?
Undervalued because Operations staff, and the highest internal technical leadership supporting them are not heard. Pay your people and stop handing technical titles to folks who do not have the technical education to properly perform the job as a safety gatekeeper vs. just a blind-eye biller.