What's one thing you wish you'd known before joining Lumen (formerly CenturyLink)? - Lumen (formerly CenturyLink) Questions | Comparably
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What's one thing you wish you'd known before joining Lumen (formerly CenturyLink)?

Asked 9 years ago to all employees at Lumen (formerly CenturyLink)

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7 Answers from Employees at Lumen (formerly CenturyLink)

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    How horrible the comp plan was, how support staff and the back office treat sales like second class citizens and how product managers keep getting promoted when their product fails. Also wish I knew that Offer Management was quick to cut commissions if you needed to get competitive on a deal, even when we were 25% higher than everyone else.

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    I wish I had known what a dishonest company they are. They screw their employees over as bad as they screw their customers over with money

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    That I would be the last new hire in 8 years and now looking at loosing my job because they want contractors not employees.

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    How bad is was going to get from when it was USWest.

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    How bad the CEO wold treat the employees

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    That it’s not securitycwork at all

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    Extremely low customer service ratings.

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