What does the leadership team at Lumen (formerly CenturyLink) need to get better at?

Question

Asked 9 years ago to all employees at Lumen (formerly CenturyLink)

11 Answers from Employees at Lumen (formerly CenturyLink)

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score 0 · Answer 1

I understand that a company has to watch its finances, but CTL makes every move based on the cost now instead of the financial reward later.

score 0 · Answer 2

connect with the feet on the street front line customer facing employees and not middle management who paint a misleading picture.

score 0 · Answer 3

Leading. To many filters in this company the big boys and girls have no idea what's happening in there local areas

score 0 · Answer 4

Open communication with out retaliation, they also need to have a better understanding of the industry and the competition we face.

score 0 · Answer 5

Come out of your glass palace and sit next to us on the ground, see what needs to be changed.

score 0 · Answer 6

Follow their on rules, and stop blaming all the problems with the company on the employees.

score 0 · Answer 7

Support rather than only chastising would help. Management needs to be scrubbed from CEO down.

score 3 · Answer 8

Listen to your employees we are the ones facing are customers

score 2 · Answer 9

Show more confidence and faith in the employees

score 0 · Answer 10

Listening to employees and customer needs

score 0 · Answer 11

Not enough experience/knowledge to meet challenges