
Customer service is not, but needs to be a priority. If you take care of the customers, the finances will take care of themselves.
The company needs to stop putting ideas in place without any planning. They reverse engineer everything at the expense of front line employ
Everything=customer service, leaves, better training, Better test equipment, bring jobs back to the states and get rid of the contactors and
Stop doing it the qwest way there is a reason they failed and we bought them dirt cheap
Stop coming up with new policies every dam day, all policies have been tried many times
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