
The leadership is doing the best they can given budget cuts and quotas and numbers to meet. If you have a caring manager that likes people, it goes a long way to making things better to work there. The company as a whole used to treat its employees so well, because they knew their employees took care of their patients. Now everyone is a number with statistics and algorithms and staff that used to enjoy their jobs because they feel appreciated don’t have time to go to the bathroom.
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