MedExpress Urgent Care Employee Reviews
Out of 83 MedExpress Urgent Care employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping MedExpress Urgent Care improve their work culture. The Admin team, with 58% positive reviews, reports the best experience at MedExpress Urgent Care compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Works with everyone to help work as a group
Shared ownership, remove barriers for employees,.
Genuianly care about employees but are forced by corporate to make horrible decisions
Can't wait to start my new job.
Direct leadership has open communication.
What does the leadership team need to get better at?
Leadership is not present here
Communication and resources for new hires
Communication respect is a big one huge one. To be considerate and not judge mental. To work as a team overall
Communication, listening to the staff who actually do the work.
Truth and communication And understanding employees
What is the best part about your compensation package?
Generous PTO packet as well as flexibility. Full benefits available
I am all taken care of with my health benefits I care and dental. Was very happy working for this company for sometime but overtime that has changed due to the people that work there. We've lost employees because the people that work there.
After not having anything for 10 months, it's nice to know I'm covered now
Review from Admin Dept
Amazing health insurance and benefits
Spending Account benefits
Why do you feel undervalued and what would make you feel better about your compensation?
You may get paid well but its not worth it
Better pay. Better choices for insurance
Low pay, terrible insurance. No extra benefits.
Just a number not a person
Fair employees who follow the rules and health law
What are some of the best things about your team?
Some of the people are okay to work with there really good people consider respectful kind understanding and concentrate on why they were there, to work. Not there to make friends, make fun of people. Etc. etc.
Teamwork and caring for each other
We work together as a team.
Review from Admin Dept
Open communication, small enough team
The commitment to teamwork is outstanding.
What do your coworkers need to improve and how could you work together better?
Need qualified staff and front desk
They need to actually show up at work. Lots of no-call no-shows. They are late daily and absolutely nothing is done about it
Hire people who want to work and not just read books and watch tv on their phones.
Give care and don't violate the Law & HIPAA
they need to work on communication
Review from Admin Dept
What is most positive about the culture and environment at your company?
Teamwork and shared ownership is valued
My center manager & my co workers
Review from Admin Dept
Teamwork is apparent in the workplace
The people I work with are the most positive part of the company culture. Although recruiting sufficient numbers of employees is a problem, the company tends to recruit more of the right kind of people.
Our culture is steeped in the ongoing vision of exceeding our patients expectations and it is reflected in everything we do
What needs to change to make the company culture better?
Make it easier to contact upper management! Jonathan Walker
We need to strongly advise positive attitudes and respect towards each other At all times no matter what they think. That is what is going to make it work like a well oiled machine
Everything. New management from the top down.
Better management, management is awful and unprofessional
No more violating the medical privacy. No sharing od Xrays by Twitter. Stop secretly prescribe HCQ by phone without paper trail
What did you like most about the interview process?
It was fast and relaxed
Walking through and meeting everyone
Process of completing the hiring process quickly
Being myself during the interview.
Review from Admin Dept
Meeting my hire up face to face
What would you improve about your company's interview process?
Have actual questions to ask.
Again, stop violating the law & HIPAA rules
What makes you most happy at work?
The patience we meet every day and help
Helping patients and make sure they leave with a smile on their face.
Review from Admin Dept
Making a difference and being heard
My co-workers make my day everyday at work.
Love the ability to try new things to help achieve our objectives
What's going wrong and how can it be improved?
Believing in the entire Staff!
Take care of patients, do the right thing, don't see patients you know you can't help just to make more money and send them to higher level of care.
Stop violating the law & HIPAA rules. These can lead to criminal charges for workers and company
just the fact that we work harder than what we are appreciated for
Review from Admin Dept
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What would you most like to see improved at your company?
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