MedExpress Urgent Care Culture | Comparably
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MedExpress Urgent Care Claimed Company
MedExpress operates full-service, walk-in urgent care facilities offering timely medical treatment for non-life threatening illnesses. read more
EMPLOYEE
PARTICIPANTS
72
TOTAL
RATINGS
842

MedExpress Urgent Care Company Culture

MedExpress Urgent Care Culture

This score is derived from employee ratings & reviews
2.4/5
MedExpress Urgent Care's Overall Culture is rated D-

Top Rated Culture Dimensions

MedExpress Urgent Care CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Jonathan Walker MedExpress Urgent Care's CEO
Jonathan Walker
42 /100

Diversity at MedExpress Urgent Care

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at MedExpress Urgent Care have rated Manager, Environment, and Perks And Benefits as the highest categories they have scored

Women at MedExpress Urgent Care

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at MedExpress Urgent Care have rated Manager, Office Culture, and Team as the highest categories they have scored

MedExpress Urgent Care eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-45

MedExpress Urgent Care employees are -45% more likely to recommend MedExpress Urgent Care as a great place to work

20%Promoters
15%Passives
65%Detractors

Working at MedExpress Urgent Care

Working at MedExpress Urgent Care is rated below average by 72 employees, across various culture dimensions. MedExpress Urgent Care employees rate Office Culture highest among all categories, and think that Environment and CEO Rating have the most room for improvement, putting MedExpress Urgent Care’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Morgantown, WV. See below in detail how working at MedExpress Urgent Care was rated by employees.

Overall Company Culture at MedExpress Urgent Care

D-

Overall Company Culture at MedExpress Urgent Care is rated D-

Last updated months ago

Bottom
10%

MedExpress Urgent Care ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 72 Employees

View Results
0
20
40
60
80
100
Customer Support
70
Customer Support70
Admin
61
Admin61
Operations
50
Operations50

MedExpress Urgent Care Employee Reviews

Out of 83 MedExpress Urgent Care employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping MedExpress Urgent Care improve their work culture.

50%
50%
Positive Reviews50%
Constructive Feedback50%

Positive Reviews From MedExpress Urgent Care Employees

  • What did you like most about the interview process?
    It was fast and relaxed
  • What do you like best about the leadership team?
    Works with everyone to help work as a group
  • What is most positive about the culture and environment at your company?
    Teamwork and shared ownership is valued

Constructive Feedback From MedExpress Urgent Care Employees

  • What do your coworkers need to improve and how could you work together better?
    Need qualified staff and front desk
  • Why do you feel undervalued and what would make you feel better about your compensation?
    You may get paid well but its not worth it
  • What does the leadership team need to get better at?
    Leadership is not present here

MedExpress Urgent Care Company Information

MedExpress Urgent Care Company Overview

MedExpress operates full-service, walk-in urgent care facilities offering timely medical treatment for non-life threatening illnesses.

MedExpress Urgent Care Mission, Vision & Values

MedExpress Urgent Care Mission Statement

MedExpress provides high-quality, convenient, and affordable health care. With a full medical team at our neighborhood medical centers, we offer a range of services, including urgent care, basic wellness and prevention, and employer health services. Our unique approach to health care puts patients first.

MedExpress Urgent Care Vision Statement

At MedExpress, we believe that by living our values of being Genuine. Caring. Friendly.® each and every day, we are able to fulfill our vision of providing Great Care. Fast.® Exceeding patient expectations in a welcoming environment. We are committed to treating each patient as if he/she were our only patient.

MedExpress Urgent Care Values

  • Genuine
  • Caring
  • Friendly
HeadquarterMorgantown, WV 26505
United States of America
Websitemedexpress.com
Founding Date2001
Tel(304) 225-2500

MedExpress Urgent Care Competitors

MedExpress Urgent Care competitors include Concentra, Concentra, and NextCare. MedExpress Urgent Care ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how MedExpress Urgent Care compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Concentra's Logo
    Concentra
    2.9/5
  2. #2
    Concentra's Logo
    Concentra
    2.4/5
  3. #3
    MedExpress Urgent Care's Logo
    MedExpress Urgent Care
    2.4/5
  4. #4
    NextCare's Logo
    NextCare
    2.2/5
  • Culture Video

MedExpress Urgent Care Employees

72 employees at MedExpress Urgent Care have reviewed MedExpress Urgent Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 72 MedExpress Urgent Care employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MedExpress Urgent Care are mostly dissatisfied with their total compensation at MedExpress Urgent Care, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MedExpress Urgent Care are not very pleased with their team. 72 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at MedExpress Urgent Care are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MedExpress Urgent Care believe the environment at MedExpress Urgent Care is positive. Most Participants believe the pace of work at MedExpress Urgent Care is comfortably fast. About 15% of the employees at MedExpress Urgent Care work 8 hours or less, while 45% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MedExpress Urgent Care are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
MedExpress Urgent Care employees generally work 11.7 hrs a day
Work Hours
A Day in the Life
Employees at MedExpress Urgent Care report the work pace is comfortably fast
Work Pace
A Day in the Life
67% of MedExpress Urgent Care employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MedExpress Urgent Care employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
51% of MedExpress Urgent Care employees call their work environment negative
Environment

Joining MedExpress Urgent Care - Employee Onboarding

The prevailing opinion from Comparably users in Morgantown, WV about their company is that it was prepared on their first day. Morgantown, WV employees concluded that their overall onboarding experience was positive. 69% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MedExpress Urgent Care KPIs and OKRs

At MedExpress Urgent Care 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of MedExpress Urgent Care's KPIs and OKRs is essential for its success. Out of 4 MedExpress Urgent Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

MedExpress Urgent Care CEO & Leadership

MedExpress Urgent Care CEO - Jonathan Walker

Jonathan Walker MedExpress Urgent Care's CEO
42 /100

MedExpress Urgent Care’s CEO Jonathan Walker started in this role in 2018. Jonathan’s approval rate is lower compared to CEOs at similar sized companies, putting Jonathan in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Morgantown, WV. Jonathan Walker’s employees rank MedExpress Urgent Care in the Top 40% for Office Culture, in the Bottom 35% for Manager, and in the Bottom 25% for Team. Walker is generally unpopular with MedExpress Urgent Care employees, but ranks especially low with employees in the Operations department, and by employees in the Admin department and employees with 1 to 3 Years experience. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to MedExpress Urgent Care’s competitors, Jonathan Walker ranks below both NextCare CEO John Julian and Concentra CEO W Newton.

MedExpress Urgent Care Leadership

The MedExpress Urgent Care Executive Team is rated a “F” and led by CEO Jonathan Walker, cfo Eliopoulos Dino, and Chief Marketing Officer Julie Penn

  • Jonathan Walker  CEO / President

    Jonathan Walker CEO / President

    Jonathan Walker serves as the CEO / President of MedExpress Urgent Care.

  • Eliopoulos Dino cfo

    Eliopoulos Dino serves as the cfo of MedExpress Urgent Care.

  • Julie Penn Chief Marketing Officer

    Julie Penn serves as the Chief Marketing Officer of Medexpress Urgent Care. Julie started at Medexpress Urgent Care in... read more

  • Arlene Neal Senior Vice President Operations

    Arlene Neal serves as the Senior Vice President Operations of Medexpress Urgent Care. Arlene started at Medexpress... read more

  • Kelly Sorice Senior Vice President, Communications and Strategy

    Kelly Sorice serves as the Senior Vice President, Communications and Strategy of Medexpress Urgent Care. Kelly started... read more

  • Bret Price Senior Vice President Finance

    Bret Price serves as the Senior Vice President Finance of Medexpress Urgent Care. Bret started at Medexpress Urgent Care... read more

  • Troy Steckler Senior Vice President, Clinical Operations

    Troy Steckler serves as the Senior Vice President, Clinical Operations of Medexpress Urgent Care. Troy started at... read more

  • Daniel Farrah Vice President, IT Infrastructure, Operations, & Technology

    Daniel Farrah serves as the Vice President, IT Infrastructure, Operations, & Technology of Medexpress Urgent Care.... read more

  • Fred Hinz Vice President of Operations

    Fred Hinz serves as the Vice President of Operations of Medexpress Urgent Care. Fred started at Medexpress Urgent Care... read more

MedExpress Urgent Care Salaries

How much does MedExpress Urgent Care pay?

How much do people at MedExpress Urgent Care get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MedExpress Urgent Care is $117,296, or $56 per hour, while the estimated median salary is $117,398, or $56 per hour.

At MedExpress Urgent Care, the highest paid job is a Director of Sales at $210,510 annually and the lowest is a CS Rep at $46,614 annually. Average MedExpress Urgent Care salaries by department include: Customer Support at $64,292, Sales at $138,594, Design at $115,622, and Engineering at $132,613. Half of MedExpress Urgent Care salaries are above $117,398.

43 employees at MedExpress Urgent Care rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 136 ratings) while 43 employees at MedExpress Urgent Care rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 45 ratings).

Salaries contributed from MedExpress Urgent Care employees include job titles like Project Manager- Marketing, Event Planner, and Operations Manager. Comparably data has a total of 2 salary records from MedExpress Urgent Care employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$117,296*
Average Compensation
$117,398*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MedExpress Urgent Care Salaries by City

MedExpress Urgent Care Salaries by Department

Explore MedExpress Urgent Care Salaries

Diversity & Inclusion at MedExpress Urgent Care

Diverse employees at MedExpress Urgent Care score the company 52/100 across various culture categories, placing MedExpress Urgent Care in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MedExpress Urgent Care across various culture dimensions.

Ranked Culture the Highest

Women 70/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 50/100
Department - Operations
Men N/A/100
Diverse Employees N/A/100

MedExpress Urgent Care Perks & Benefits

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

MedExpress Urgent Care PTO

MedExpress Urgent Care's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is MedExpress Urgent Care's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. MedExpress Urgent Care's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MedExpress Urgent Care Careers

MedExpress Urgent Care Jobs

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Overview of Candidates Interested in MedExpress Urgent Care on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Anaheim
33%
Morgantown
33%
Huntington
33%

Frequently Asked Questions regarding MedExpress Urgent Care

Who is the CEO of MedExpress Urgent Care?

MedExpress Urgent Care CEO is Jonathan Walker, their score by employees is 42

What is MedExpress Urgent Care eNPS?

The eNPS for MedExpress Urgent Care is -45

What is the salary for Sales Associate in MedExpress Urgent Care?

Sales Associate average salary in the US is 66k

What are the salaries in the Legal in MedExpress Urgent Care?

The average salaries for Legal in MedExpress Urgent Care is 157k

Who are MedExpress Urgent Care competitors?

MedExpress Urgent Care main competitors are Concentra, Concentra, NextCare

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