


Diverse employees at MedExpress Urgent Care have rated Manager, Environment, and Perks And Benefits as the highest categories they have scored
Women at MedExpress Urgent Care have rated Manager, Office Culture, and Team as the highest categories they have scored
MedExpress Urgent Care employees are -45% more likely to recommend MedExpress Urgent Care as a great place to work
| 20% | Promoters |
|---|---|
| 15% | Passives |
| 65% | Detractors |
Working at MedExpress Urgent Care is rated below average by 72 employees, across various culture dimensions. MedExpress Urgent Care employees rate Office Culture highest among all categories, and think that Environment and CEO Rating have the most room for improvement, putting MedExpress Urgent Care’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Morgantown, WV. See below in detail how working at MedExpress Urgent Care was rated by employees.
Overall Company Culture at MedExpress Urgent Care is rated D-
Last updated months ago
MedExpress Urgent Care ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 83 MedExpress Urgent Care employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping MedExpress Urgent Care improve their work culture.
| Positive Reviews | 50% |
|---|---|
| Constructive Feedback | 50% |
What did you like most about the interview process?It was fast and relaxed
What do you like best about the leadership team?Works with everyone to help work as a group
What is most positive about the culture and environment at your company?Teamwork and shared ownership is valued
What do your coworkers need to improve and how could you work together better?Need qualified staff and front desk
Why do you feel undervalued and what would make you feel better about your compensation?You may get paid well but its not worth it
What does the leadership team need to get better at?Leadership is not present here
MedExpress operates full-service, walk-in urgent care facilities offering timely medical treatment for non-life threatening illnesses.
MedExpress provides high-quality, convenient, and affordable health care. With a full medical team at our neighborhood medical centers, we offer a range of services, including urgent care, basic wellness and prevention, and employer health services. Our unique approach to health care puts patients first.
At MedExpress, we believe that by living our values of being Genuine. Caring. Friendly.® each and every day, we are able to fulfill our vision of providing Great Care. Fast.® Exceeding patient expectations in a welcoming environment. We are committed to treating each patient as if he/she were our only patient.
| Headquarter | Morgantown, WV 26505 United States of America |
|---|---|
| Website | medexpress.com |
| Founding Date | 2001 |
| Tel | (304) 225-2500 |
MedExpress Urgent Care competitors include Concentra, Concentra, and NextCare. MedExpress Urgent Care ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how MedExpress Urgent Care compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

72 employees at MedExpress Urgent Care have reviewed MedExpress Urgent Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 72 MedExpress Urgent Care employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at MedExpress Urgent Care are mostly dissatisfied with their total compensation at MedExpress Urgent Care, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at MedExpress Urgent Care are not very pleased with their team. 72 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at MedExpress Urgent Care are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at MedExpress Urgent Care believe the environment at MedExpress Urgent Care is positive. Most Participants believe the pace of work at MedExpress Urgent Care is comfortably fast. About 15% of the employees at MedExpress Urgent Care work 8 hours or less, while 45% of them have an extremely long day - longer than twelve hours.
Overall, the employees at MedExpress Urgent Care are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from Comparably users in Morgantown, WV about their company is that it was prepared on their first day. Morgantown, WV employees concluded that their overall onboarding experience was positive. 69% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At MedExpress Urgent Care 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of MedExpress Urgent Care's KPIs and OKRs is essential for its success. Out of 4 MedExpress Urgent Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
MedExpress Urgent Care’s CEO Jonathan Walker started in this role in 2018. Jonathan’s approval rate is lower compared to CEOs at similar sized companies, putting Jonathan in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Morgantown, WV. Jonathan Walker’s employees rank MedExpress Urgent Care in the Top 40% for Office Culture, in the Bottom 35% for Manager, and in the Bottom 25% for Team. Walker is generally unpopular with MedExpress Urgent Care employees, but ranks especially low with employees in the Operations department, and by employees in the Admin department and employees with 1 to 3 Years experience. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to MedExpress Urgent Care’s competitors, Jonathan Walker ranks below both NextCare CEO John Julian and Concentra CEO W Newton.
The MedExpress Urgent Care Executive Team is rated a “F” and led by CEO Jonathan Walker, cfo Eliopoulos Dino, and Chief Marketing Officer Julie Penn
Jonathan Walker CEO / President
Jonathan Walker serves as the CEO / President of MedExpress Urgent Care.
Eliopoulos Dino cfo
Eliopoulos Dino serves as the cfo of MedExpress Urgent Care.
Julie Penn Chief Marketing Officer
Julie Penn serves as the Chief Marketing Officer of Medexpress Urgent Care. Julie started at Medexpress Urgent Care in... read more
Arlene Neal Senior Vice President Operations
Arlene Neal serves as the Senior Vice President Operations of Medexpress Urgent Care. Arlene started at Medexpress... read more
Kelly Sorice Senior Vice President, Communications and Strategy
Kelly Sorice serves as the Senior Vice President, Communications and Strategy of Medexpress Urgent Care. Kelly started... read more
Bret Price Senior Vice President Finance
Bret Price serves as the Senior Vice President Finance of Medexpress Urgent Care. Bret started at Medexpress Urgent Care... read more
Troy Steckler Senior Vice President, Clinical Operations
Troy Steckler serves as the Senior Vice President, Clinical Operations of Medexpress Urgent Care. Troy started at... read more
Daniel Farrah Vice President, IT Infrastructure, Operations, & Technology
Daniel Farrah serves as the Vice President, IT Infrastructure, Operations, & Technology of Medexpress Urgent Care.... read more
How much do people at MedExpress Urgent Care get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MedExpress Urgent Care is $117,296, or $56 per hour, while the estimated median salary is $117,398, or $56 per hour.
At MedExpress Urgent Care, the highest paid job is a Director of Sales at $210,510 annually and the lowest is a CS Rep at $46,614 annually. Average MedExpress Urgent Care salaries by department include: Customer Support at $64,292, Sales at $138,594, Design at $115,622, and Engineering at $132,613. Half of MedExpress Urgent Care salaries are above $117,398.
43 employees at MedExpress Urgent Care rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 136 ratings) while 43 employees at MedExpress Urgent Care rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 45 ratings).
Salaries contributed from MedExpress Urgent Care employees include job titles like Project Manager- Marketing, Event Planner, and Operations Manager. Comparably data has a total of 2 salary records from MedExpress Urgent Care employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $172k | $172k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $246k | $246k | 83rd Percentile |
100th Percentile $289k | $289k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at MedExpress Urgent Care score the company 52/100 across various culture categories, placing MedExpress Urgent Care in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MedExpress Urgent Care across various culture dimensions.
MedExpress Urgent Care's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is MedExpress Urgent Care's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. MedExpress Urgent Care's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

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Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Anaheim | 33% | |
|---|---|---|
Morgantown | 33% | |
Huntington | 33% |
Who is the CEO of MedExpress Urgent Care?
MedExpress Urgent Care CEO is Jonathan Walker, their score by employees is 42
What is MedExpress Urgent Care eNPS?
The eNPS for MedExpress Urgent Care is -45
What is the salary for Sales Associate in MedExpress Urgent Care?
Sales Associate average salary in the US is 66k
What are the salaries in the Legal in MedExpress Urgent Care?
The average salaries for Legal in MedExpress Urgent Care is 157k
Who are MedExpress Urgent Care competitors?
MedExpress Urgent Care main competitors are Concentra, Concentra, NextCare