Stressful as a CSR because the focus was not on providing customer service but to convert those calls into sales. This was regardless the reason was good or bad that they called. I have to say though they have a really good heart and want to provide the best insurance protection, but in the end numbers and money talks.
Help answer questions real people are asking about your company. Your answers will be 100% anonymous.
The person asking the question will be notified of your answer, and it will be posted publicly. Your identity will be kept private