-15
eNPS Score
Q&A With RCN Employees
We employ hard-working, action-oriented team members and are continually looking to recruit exceptional talent in all business areas and markets where we offer service. Our company continues to grow because of our dedication and success in providing bundled telecommunication services at a great value along with the best customer care in the industry.
How employees describe working at RCN
Refund policy needs to be transparent to customers.
It's quality. There is constant interruption when watching any given program. There is constant outages. If there is an outside problem and it affects the Internet it should not take three days to get fixed. This is not the 90s and they should not be happening too many things are dependent on intern
Fix their outages that started day 1 of service
responsive customer service within 24 hours
Your account services are terrible I was double built and the staff lie about giving credits very sad
Q&A With RCN Employees
IDX: 0 TOT: 79
What benefits does RCN provide?
health, 401K match, the normal stuff
What do people at RCN think about the CEO? What do they do well and what can they improve?
love him
If you could make changes, how would you improve the culture at RCN?
Management changes on the local level
What are you most excited about working at RCN?
my paycheck
How do you feel about RCN's future?
positive for the company
How do you feel about going to work at RCN everyday?
It's good on some days and rough on others
What kind of people succeed at RCN?
positive
How can I improve my chances of being hired at RCN?
do your research on company and products
How secure do you feel at your job at RCN?
100%
What's the best part of your job at RCN?
my bi weekly paycheck
What unique perks and benefits does RCN provide?
quarterly events for employees and the support to Non For Profit organizations is strong
What's the office layout like at RCN?
open
How much diversity is there among employees at RCN?
very diverse crowd
What's one thing you wish you'd known before joining RCN?
no annual raises
What's the Sales team like at RCN?
under performing
How's the leadership on the Sales team at RCN?
leaves a lot to be desired
How do I do well in an interview at RCN?
Confidence in what you know and your work ethic
How long do the interviews usually take at RCN?
an hour
What should I wear for an interview at RCN?
a 2 piece suite and shirt at a minimum for guys and formal wear for a woman
What does the ideal candidate in the Sales department look like at RCN?
We've hired industry and non industry experienced people
How flexible is your work schedule at RCN?
When you're selling, you have all the flexibility you want
What kind of interview questions do they ask when hiring someone in the Sales department at RCN?
Again, it's been several years and so I have no recollection of this
What Sales department questions did RCN ask during your job interview?
It's been several years since I interviewed and so I don't remember
How helpful was your Sales team when you were first hired at RCN?
There wasn't a lot of industry knowledge and so it was a little difficult
What's the work from home policy like at RCN?
There is no working from home at RCN
Curious about what work's like at RCN?
Anonymously Ask RCN Employees Any Question
Should I work at RCN?
40% of RCN employees would encourage their friends to become coworkers, whereas 5% are neutral and 55% would not recommend working at RCN to their friends.
| 40% | Promoters |
|---|---|
| 5% | Passive |
| 55% | Detractors |
