If you could make changes, how would you improve the culture at Regal Entertainment Group?

I would offer all theater management better wages as well as the opportunity for full time hours with benefits. All pay rates would be raised to be inline with local retail establishments rather than simple minimum wage positions that don’t even compete with fast food wages in some areas. I would also make merit based raises more available to employees who consistently perform well. I would de-emphasize the number of payroll hours a site can use and have more employees that answer to the corporate office in the field that can evaluate based on active observations of the locations if they are using their payroll wisely. I would re-establish proper corporate and field training programs so managers and employees have a better handle on proper procedure. Finally I would bring back theater promotional contests where sites decorate and engage with the community in order to promote family films.

Manager need to treat their employees like people. Quit expecting employees to do the work of two people and pay them a fair wage. Employees are paid way below market for what they are asked to do. Allow employees to think for themselves and quit asking them to conform to what you want. Regal is more of a cult than a company.