Regal Entertainment Group Employee Reviews
Out of 174 Regal Entertainment Group employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Regal Entertainment Group improve their work culture. The Operations team, with 86% positive reviews, reports the best experience at Regal Entertainment Group compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 59% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
My leadership team takes great pride and their managing the movie theater and it's employees they always sit down and chat with the workers to make them feel comfortable and reassuring about their job if there is a mistake on money team workers are management takes the extra minutes to explain to th
Review from Operations Dept
The team leads are very helpful and patient. Including assistant manager. They really listen to concerns and most fast to make a safe work enviornmemt.
Review from Customer Success Dept
They are very respectful, nice and understanding.
They are nice. And accommodating
Not much at this time they're all inexperience
What does the leadership team need to get better at?
communication and attitude towards encouraging a healthy work environment
Employee relations and customer service
They need to get better at working while at work, making the schedule with common sense, and their bad attitudes.
Communication, accountability, empathy, accommodation and security
Caring about the people more than corporate structure.
What is the best part about your compensation package?
I'm doing very well with it I have no issues
Review from Operations Dept
Getting free movie tickets is the ONLY reason im still working here but thats changing soon
Employee benefits have slowly improved after they drastically cut them a while back
free tickets, discount should be more since prices are already through the roof it's basically just like paying at the store right down the street with the discount
The free tickets and discounts.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They dont pay enough to surpass interest past other basic job companies and definitely dont make growing seemingly worth the effort.
Being valued at all would be great. They pay GMs less than fast food employees
Have managers who do not lie or discriminate. Pay equity from managers down to floor staff.
They make me do three people's jobs at $13 an hour they cut my hours where I'm working 18 hours a week there's no way anybody can survive on that ?
managers who show the most basic respect for everyone regardless of gender or race or ethnicity or appearance
What are some of the best things about your team?
Most of my coworkers are the most fabulous people and great to work with but there are a couple of them that really really should not be working there bad for a customer and the other coworkers who work with them I am a former GM employee of 36 yearsbut I love to work my part-time job at regal
Review from Operations Dept
Not much of anything i feel like an outcast and like all i do is annoy everyone
My managers were nice. Yup.
They're generally friendly and helpful.
Review from Operations Dept
Everyone treats each other with respect
What do your coworkers need to improve and how could you work together better?
Stay professional at work and not be bias
Not being egotistical and cringe.
What meetings? The manager comes in, goes to his office, and does not interact with stff.
Because of the favoritism there's really not much I can think of that will change the situation except a different manager
managers don't train so employees don't learn
What is most positive about the culture and environment at your company?
Some of my management team and most of my coworkers are fantastic people I feel great about working there and they all seem to like me because I love to entertain my coworkers and the customers who I greet coming in and make them feel really good
Review from Operations Dept
Really should give an option to opt out of these
For the most part we are all friendly with one another
Good comfy 90s vibes, wish I was still able to enjoy it.
Review from Operations Dept
The floorstaff and good managers. Everyone excluding a few are really nice.
What needs to change to make the company culture better?
Better compensation. More clear and useful goals from the ceo down. Dont waste my time with garbage tasks like dusting my projector 3 times a day the week before your walk through when we should be maki g the customer experience better
Effective management. Someone who actually cares about staff.
The culture is not meant to build a future
force managers to stop acting like they wish to jump off the building every day
Listening to women employees and taking harassment and disrespect towards supervisors more seriously, more diversity in the workplace, and better pay.
Review from Customer Success Dept
What did you like most about the interview process?
Management took the time to explain very clear the difference in job requirements and training and made it very easy to understand
Review from Operations Dept
I was hired immediately so thats nice
It was short and easy but that's only if they want you, which is rare.
the easy-going nature of it
It's was easy and simple.
Review from Operations Dept
What would you improve about your company's interview process?
First, have a formal set of procedures to follow. Second, ask the same questions of each applicant. Third, always have two people in the roon with person to be interviewed. Have results be meaasurable and observable.
Non existent interview extremely unprofessional and amateurish
The interview process was pretty average, and it depends on each individual manager on how it goes but mine was from a previous boss I had and not the one I have now and he was much better so it went well.
Review from Customer Success Dept
The interview process was very slow.
Review from Customer Support Dept
What makes you most happy at work?
When we all feel treated fairly with dignity to whomever to treat fairly say kind words when not feeling overwelmed rude to whomever ,& not feeling jelous to whomever not to mistreat unfair no longer saying we love anyone of all nations am European ADA too movie lover want to work for Regal cinemas.
Posted 6 days ago
My management team and most of my coworkers Chatting with them exchanging work related information and understanding one another
Review from Operations Dept
It's a comfy job, i want it back.
The customers coming in to the facility
My coworkers whom I can confidently say bring me joy every time I see them, and getting to serve customers and help them out and make them happy!
What's going wrong and how can it be improved?
Actually repairing and reinvesting in the physical venues past mediocre maintenance would be a nice start.
everything (again with the children diddlers)
Prices are insane. People know nowadays that they can sit inside their own homes. What I think they need to do is bring the box office back and bring back some old school things to make it seem like more of a movie experience again because other than that why would they bother coming and spending.
Its unfortunately a dying business. People want to stay home the the offered experience rarely surpasses the home offering.
Have corporate reevaluate their priorities.
What do you like best about your company?
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What would you most like to see improved at your company?
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