-54
eNPS Score
Q&A With Reputation Employees
Reputation employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Reputation
Being able to positively impact customers bottom line and collaborate both internally and externally for the mutual benefit of both.
I feel like I have the ability to truly leave an impact at Reputation. The culture encourages collaboration and creative innovation in a way that is extremely motivating for someone who is self-sufficient and driven. It can be hard, with long hours and tough projects, but it's rewarding.
nice company with people friendly environment
My coworkers are generally good people but the company doesn't care much about anything more than reaching 100M+ in sales. Their product is below average (Qualtrics, Podium, way better) and they have a TON of defection internally. It's hard to keep people when such a high % of customers are angry.
Reputation is a place to avoid. Executives don't respect employees, they lie and mislead.
Q&A With Reputation Employees
IDX: 0 TOT: 37
What are your coworkers at Reputation like?
Amazingly hard working people
What's the office vibe like at Reputation?
Stressful but the good people look after each other
How's the work life balance at Reputation?
Non-existent
How's the vacation policy at Reputation?
Semi-flexible with a shared calendar
How's the work pace at Reputation?
Chaotic and extremely busy
How's the feedback process at Reputation?
There really isn’t one
What unique perks and benefits does Reputation provide?
Typical start up stuff like catered lunches and snacks. Fun monthly happy hours, and wine Friday
What's the office layout like at Reputation?
Small shared desk units in an open floor plan
How much diversity is there among employees at Reputation?
Very very white with few exceptions
What's one thing you wish you'd known before joining Reputation?
The extremely high employee turnover
What's the Customer Support team like at Reputation?
They are amazing people.
How long do the interviews usually take at Reputation?
About an hour if it’s going well
How would you describe your overall experience interviewing at Reputation?
It was pretty simple, but since then they’ve done more rounds of interviews per person
What should I wear for an interview at Reputation?
Dress as nicely as possible. People there dress in shorts and flip flops. You need to dress up for your interview.
How would you compare interviewing at Reputation to other places you've interviewed?
It was extremely typical
Who did you meet with during your interview? And how long did it take to hear back from Reputation?
I met with the Director and Senior Manager. I heard back within a couple days.
In your opinion, what are the most common interview questions that Reputation asks?
Why do you want to work here? What’s your biggest weakness, etc
How flexible is your work schedule at Reputation?
The CSMs have a salaried and flexible schedule. Usually everyone works 50-65 hours anyway
What Customer Support department questions did Reputation ask during your job interview?
They were your typical experience questions, no left field
How helpful was your Customer Support team when you were first hired at Reputation?
There wasn’t one before I started
What's the work from home policy like at Reputation?
It used to be much more flexible, and it still is for some of the CSMs. For the most part, the support team can’t work from home unless approved and very necessary.
Curious about what work's like at Reputation?
Anonymously Ask Reputation Employees Any Question
Should I work at Reputation?
17% of Reputation employees would encourage their friends to become coworkers, whereas 12% are neutral and 71% would not recommend working at Reputation to their friends.
| 17% | Promoters |
|---|---|
| 12% | Passive |
| 71% | Detractors |
