Reputation Заявленная компания
Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more. читать еще
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Being able to positively impact customers bottom line and collaborate both internally and externally for the mutual benefit of both.
Что вам понравилось больше всего в процессе собеседования?
A couple of rounds maximum, ability to meet with various people in the same remit to get their understanding of how the role actually functions.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
In my area in particular, ideas are listened to. There's a great deal of respect, collaboration and optimism, in spite of the chaos in other areas.
Каковы самые лучшие качества в вашей команде?
Our team collaborate well, communicate excellently and work TOGETHER to improve process, always in the best interest of the customer and to be as streamlined and efficient as possible to ensure we're adding value to the bottom line instead of being a bleed on company resources.
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