Things move too slowly. Process is good but not to the detriment of productivity. Deadlines should be tighter so activities aren't so dragged out.
Open and frequent communication! They are great at communicating important company moments and everything in between.
I have worked at Service Express for almost a decade and it has been a place I have been able to build teams, process and develop people. It has provided great career opportunity and the ability to grow my skills.
The executive team is transparent