Shake Shack Competitors | Comparably
Shake Shack is a modern day "roadside" burger stand known for its all-natural burgers читать еще
СОТРУДНИКИ
УЧАСТНИКИ
578
ИТОГО
РЕЙТИНГИ
3876

Shake Shack Competitors

Shake Shack competitors include In-N-Out Burger, Subway, Smashburger and Steak n Shake. Shake Shack ranks 2nd in CEO Score on Comparably vs its competitors. See below how Shake Shack compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Shake Shack Culture vs Competitors:

Shake Shack Competitors
RankCompanyScore
1In-N-Out Burger81
2Shake Shack55
3Subway53
4Smashburger50
5Steak n Shake48

Shake Shack Competitors at a Glance

Product Quality Score Comparison

Shake Shack Ranks 2nd in Product Quality Score

265 Customers rate Shake Shack's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below In-N-Out Burger.

  1. 1st
    In-N-Out Burger
    4.5 / 5
  2. 2nd
    Shake Shack
    4 / 5
  3. 3rd
    Smashburger
    2.6 / 5
  4. 4th
    Subway
    2.6 / 5
  5. 5th
    Steak n Shake
    2.4 / 5
Product Quality Score Comparison
RankCompany Score
1In-N-Out Burger90
2Shake Shack80
3Smashburger53
4Subway52
5Steak n Shake49
NPS Comparison

Shake Shack Ranks 2nd in Net Promoter Score

338 Customers rate Shake Shack's Net Promoter Score a 32, which ranks it 2nd against its competitors, below In-N-Out Burger. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Shake Shack to a friend?”.

  1. 1st
    In-N-Out Burger
    62
  2. 2nd
    Shake Shack
    32
  3. 3rd
    Subway
    -34
  4. 4th
    Steak n Shake
    -35
  5. 5th
    Smashburger
    -44
NPS Comparison
RankCompany Score
1In-N-Out Burger62
2Shake Shack32
3Subway-34
4Steak n Shake-35
5Smashburger-44
Pricing Score Comparison

Shake Shack Ranks 2nd in Pricing Score

240 Customers rate Shake Shack's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below In-N-Out Burger.

  1. 1st
    In-N-Out Burger
    4.4 / 5
  2. 2nd
    Shake Shack
    3.8 / 5
  3. 3rd
    Steak n Shake
    2.5 / 5
  4. 4th
    Subway
    2.4 / 5
  5. 5th
    Smashburger
    2.4 / 5
Pricing Score Comparison
RankCompany Score
1In-N-Out Burger88
2Shake Shack76
3Steak n Shake50
4Subway49
5Smashburger48
Customer Service Comparison

Shake Shack Ranks 2nd in Customer Service

230 Customers rate Shake Shack's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below In-N-Out Burger.

  1. 1st
    In-N-Out Burger
    4.5 / 5
  2. 2nd
    Shake Shack
    3.9 / 5
  3. 3rd
    Subway
    2.4 / 5
  4. 4th
    Smashburger
    2.4 / 5
  5. 5th
    Steak n Shake
    2.2 / 5
Customer Service Comparison
RankCompany Score
1In-N-Out Burger91
2Shake Shack79
3Subway48
4Smashburger48
5Steak n Shake44
Overall Culture Score Comparison

Shake Shack Ranks 2nd in Overall Culture Score

578 Employees rate Shake Shack's Overall Culture a 55/100, which ranks it 2nd against its competitors, below In-N-Out Burger. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    In-N-Out Burger
    81 / 100
  2. 2nd
    Shake Shack
    55 / 100
  3. 3rd
    Subway
    53 / 100
  4. 4th
    Smashburger
    50 / 100
  5. 5th
    Steak n Shake
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1In-N-Out Burger81
2Shake Shack55
3Subway53
4Smashburger50
5Steak n Shake48
eNPS Comparison

Shake Shack Ranks 2nd in Employee Net Promoter Score

473 Employees rate Shake Shack's Employee Net Promoter Score a -40, which ranks it 2nd against its competitors, below In-N-Out Burger. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Shake Shack to a friend?”.

  1. 1st
    In-N-Out Burger
    37
  2. 2nd
    Shake Shack
    -40
  3. 3rd
    Subway
    -48
  4. 4th
    Smashburger
    -49
  5. 5th
    Steak n Shake
    -57
eNPS Comparison
RankCompany eNPS
1In-N-Out Burger37
2Shake Shack-40
3Subway-48
4Smashburger-49
5Steak n Shake-57
Gender Score Comparison

Shake Shack Ranks 2nd in Gender Score

15 Employees rate Shake Shack's Gender Score a 74/100, which ranks it 2nd against its competitors, below In-N-Out Burger. The Gender Score tracks how positively women rate their experience at Shake Shack.

  1. 1st
    In-N-Out Burger
    77 / 100
  2. 2nd
    Shake Shack
    74 / 100
  3. 3rd
    Subway
    58 / 100
  4. 4th
    Smashburger
    53 / 100
  5. 5th
    Steak n Shake
    50 / 100
Gender Score Comparison
RankCompany Score
1In-N-Out Burger77
2Shake Shack74
3Subway58
4Smashburger53
5Steak n Shake50
Diversity Score Comparison

Shake Shack Ranks 2nd in Diversity Score

25 Employees rate Shake Shack's Diversity Score a 67/100, which ranks it 2nd against its competitors, below In-N-Out Burger. The Diversity Score tracks how positively diverse employees rate their experience at Shake Shack.

  1. 1st
    In-N-Out Burger
    73 / 100
  2. 2nd
    Shake Shack
    67 / 100
  3. 3rd
    Subway
    57 / 100
  4. 4th
    Smashburger
    49 / 100
  5. 5th
    Steak n Shake
    48 / 100
Diversity Score Comparison
RankCompany Score
1In-N-Out Burger73
2Shake Shack67
3Subway57
4Smashburger49
5Steak n Shake48

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