Shake Shack Employee Reviews

I love working at Shake Shack because it cares for the community like no other. I'm always excited to go to work every day, and my managers and coworkers are wonderful.

My overall experience with shake shack has been a challenge.

Its a great place to be

Shake Shack is a fun, purpose-driven company!

Your company is very prejudiced against black people. They are judgmental. They don't have no compassion. They don't care about their employees. Your Las Vegas office will be soon in a month days. I am putting you on the news. I do not care for what you're doing and you're firing people that don't n

The operation teams and other teams are just selfish of filling their own pockets, they treat people at ground level who are running the shack like shit.

Not a lot to be honest

They handle issues when needed

they are kind and useful.

Working together at a fast pace

Listening and building relationships with it's managers and leaders.

Review from Operations Dept

Always so picky over the slighest things. Making and serving oily food for less than local Mcdonalds pay. Many co-workers are quitting/has already quit because of the lack of rewards we get due to our location being located off of 2 highways that intersect with one another = HIGH VOLUME OF GUESTS

The team is misguided and can manage to do there work but has terrible leadership and management who dont use them to their full potential.

Everything , everything is out of order. Nothing works . I try giving real advice . GM or shift leads doesnt care. They only in it for the quartly bonus

Less attitude toward employees please

although pricey, the medical options are great

Review from Operations Dept

Its a PPO so you can chose who you see

The compensation package was competitive with other companies

The tips added to our salaries

Everything Shake Shack is very underrated they really care about their customers and employees

Give me my check on time!

The hour distribution was very unfair

Hire someone who treats their team with dignity and not harrasing everyone . Making everyone walk out and quit because its not worth the disrespect we get. I go home and feel anxity all night from work harrasing me and no one doing anything about it.

they hid things from us, benefits, tips, small things that add up in a big way

As An Adult 13.50 With Constant Walking Etc An Hospitality is worth more..1Burger is almost 10 So how can We Survive On 13..Other lower level Restaurants pay more..pay rates Definitely need work..this job has a huge turnover an a person who has bills need another job working here

They work really hard and carry great character they responsible too

Fun and out going. Very diverse

Most co-workers are pretty nice and professional.

We get along.we understand each other.we help each other out.

My coworkers was always on time, understanding, had a very good team work

Get rid of their entitlement, too many bratty young kids at their first job wanting everything handed to them. Learn to respect their peers.

I got threaten to get jump if i didnt pick up the pace .

By being better. You have to want better to do better.

Coworkers, lack work ethics. They don't care about the way they make food they don't care about our guess. They care about just working with each other or with their best friends and creating a terrible environment

They have no work ethic what so ever and are blatantly rude

Quite diverse with members from different countries

The people we meet and thats only sometimes

Inclusivity is a strong focus

Review from Operations Dept

The team memebers thats me wanna come in each day and do my job

Probably just the single female manager. She’s very positive, uplifting and does her best to bring everyone together. Other than that, nothi

Everyone needs to learn how to treat people with respect and kindness

Can't allow friends to work with each other because then they don't work, and they treat others terribly. Too much favoritism with Manager 's team members. Too much slacking off managers and team members hanging out and drinking after work.

Everything literally everything needs to change

Need more people to work.

New managers and supervisors please

How everything was taken care of

It’s all put together well and handled well. They make the transition smooth and really show the true nature of shake sha

The managers I met there

The supervisor when asked me interested

It was a fast process.

Theyll hire anyone, you can get hired in pajamas

To actually hire people that is willing to work hard not just people trying to make a buck

Not just hire anyone who applies

Review from Sales Dept

I felt a moment where I belonged for once, briefly.

Cooking and interacting with guests

When the team works together and is happy

Review from Operations Dept

Making the food/prep. Seeing orders being done how they should start to finish and no short cuts.

I like be busy it is nice to me

My general manager Nick is very disrepectful and talks about me to other team members and it's rude. When I put my two weeks in, he automatically went to another team member and said "he said he's going to cut your hours and possible fire you."

Orders need to be out faster since it is a fast food place

We are slow, youll wait 40 min for a hotdog . No one cares about anything it seems like

The food tastes good, but its presentation is dirty. Customers say the price does not reflect the look of the food.

Hire better management and give team members more respect