Shake Shack Leadership Employee Reviews
What do you like best about the leadership team?
The operation teams and other teams are just selfish of filling their own pockets, they treat people at ground level who are running the shack like shit.
Not a lot to be honest
They handle issues when needed
they are kind and useful.
Working together at a fast pace
Communication is always there when needed
They cool havent met them all
Review from Customer Success Dept
Best team members and co workers
The communication we had was great
Never met them but i am hoping fhey are fair.
They guide and walk new comers through strp by step and always will
Everyone, even when they're upset at each other is accountable for themselves and each other when Something Happens
People are nice and friendly
It has its moments of communication and uplifting new team members
The leadership team has given me no issues throughout my career they have always been supportive open minded and willing to listen to my overall point of view regarding the shack!
Review from Sales Dept
Enthusiasm ,Knowledge, Friendliness, Openness, Etc
Most of them are people person
Respect the process and learn
They altar have your back
Teamwork n good people to deal with
What does the leadership team need to get better at?
Listening and building relationships with it's managers and leaders.
Review from Operations Dept
Always so picky over the slighest things. Making and serving oily food for less than local Mcdonalds pay. Many co-workers are quitting/has already quit because of the lack of rewards we get due to our location being located off of 2 highways that intersect with one another = HIGH VOLUME OF GUESTS
The team is misguided and can manage to do there work but has terrible leadership and management who dont use them to their full potential.
Everything , everything is out of order. Nothing works . I try giving real advice . GM or shift leads doesnt care. They only in it for the quartly bonus
Less attitude toward employees please
being more aware what the store need
There is a lack of motivation and work ethic. The restaurant is hardly ever cleaned and the staff is unmotivated. The managers do not even cover their hair when they are working. The hamburgers are not packed in the j-trays cleanly. Most employees, managers included, are not washing their hands.
Listening to their own employees and not managers who are trying to cover their own mistakes and neglience
Review from Customer Success Dept
Actually caring about the people at work
Growth and development (Lenox mall)
Not discussing dislikes of employees with employees. Speak to employees with respect and professionally and they need to just learn to care also help people excel at their job which they definitely don't do.
Social Interactions & less arrogance.
With communcation. How u can write someone up more than 3 times and doesnt let it beknown not once
Insuring that employees are working rather than goofing off
Hire better management that dont abuse power and give team members more benefits
The team needs discipline and to actually work instead of only doing anything if they are told to numerous times
they need to treat others how they want to be treated
They need to treat everybody fairly
Actually doing their job and showing up
Manager properly, manager at virginia beach shake shack have a problem managing shifts the have little to no social skill; 9 times out of 10 they are in the office not managing there shifts , then start arguing with team members and writing then up without telling them.