Shake Shack Environment Employee Reviews | Comparably
Shake Shack is a modern day "roadside" burger stand known for its all-natural burgers read more
EMPLOYEE
PARTICIPANTS
575
TOTAL
RATINGS
3841

Shake Shack Environment Employee Reviews

What is most positive about the culture and environment at your company?

Quite diverse with members from different countries

The people we meet and thats only sometimes

Inclusivity is a strong focus

Review from Operations Dept

The team memebers thats me wanna come in each day and do my job

Probably just the single female manager. She’s very positive, uplifting and does her best to bring everyone together. Other than that, nothi

Our team members and costumers

We can laugh and joke with some managers others we can't.

I believe good music is key to having a good day

Really nothing. Everything they promote is completely fake. They don't stand for anything good, and refuse accountability to real problems facing many Americans. They are contributing to our present crisis.

Diverse group of co-workers and most do uplift one another.

Just my coworkers and the customers the managment was horrible

The work environment it is goiod

Nothing i hate working here, i cant wait to find a new job.

Its getting difficult to point out positives

I have met a few team members who work hard, but they all resigned.

We have fun and problem solve

Review from Customer Success Dept

A couple of the msnagers try to help

The team members are the most positive thing about shake shack

The only positive thing is if you happen to find a coworker you like

The music when you walk in it's kind of like the vibe once you walk him to 6F you automatically got this sense of feeling that you're home in like these people will do anything possible to make sure that your appetite is satisfied

Review from Customer Success Dept

What needs to change to make the company culture better?

Everyone needs to learn how to treat people with respect and kindness

Can't allow friends to work with each other because then they don't work, and they treat others terribly. Too much favoritism with Manager 's team members. Too much slacking off managers and team members hanging out and drinking after work.

Everything literally everything needs to change

Need more people to work.

New managers and supervisors please

Review Sentiment at Shake Shack

66
66%
34
34%

About Shake Shack's Environment

C
66/100

Where This Score Ranks Shake Shack's Environment

BOTTOM
40%

In the Bottom 40% of 2025 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 523 companies in New York

3rd

3rd place versus 4 competitors rated on Comparably

The environment at Shake Shack is considered positive by 38% of employees and regarded as having an “extremely fast” work pace by 54 employees. Relative to its competitors, In-N-Out Burger, Subway, Steak n Shake, and Smashburger, Shake Shack's environment score ranks in 3rd place. This also puts them in the Bottom 40% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Bottom 35% of 523 companies in New York.

Rate Environment the Highest

  • Experience - 3 to 6 Years
    +23%
  • Department - Operations
    +21%
  • Department - Product
    +18%

Rate Environment the Lowest

  • Tenure - 1 to 2 Years
    -7%
  • Experience - Over 10 Years
    +1%
  • Experience - 1 to 3 Years
    +2%

How Shake Shack's Environment Score is Calculated

FILTER RATINGS BY

Results from 136 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less53%
822%
1012%
123%
More than 1210%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast41%
Comfortably fast26%
Moderate24%
A bit slow5%
Bureaucratic4%
What's the work pace at your company?
AnswerPercent
Positive38%
Negative62%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes0%
No100%
Do you have a close friend at work?
AnswerPercent
5% or Less0%
5-10%0%
10-25%67%
25-50%33%
50%+0%
What % of the time are you bored at work?
×
Rate your company