Shake Shack Outlook Employee Reviews | Comparably
Shake Shack is a modern day "roadside" burger stand known for its all-natural burgers read more
EMPLOYEE
PARTICIPANTS
575
TOTAL
RATINGS
3841

Shake Shack Outlook Employee Reviews

What makes you most happy at work?

I felt a moment where I belonged for once, briefly.

Cooking and interacting with guests

When the team works together and is happy

Review from Operations Dept

Making the food/prep. Seeing orders being done how they should start to finish and no short cuts.

I like be busy it is nice to me

The customers and my coworkers

My co-workers and the fact that the managers wont be there for much longer

My team and work environment

Working with people but let my employers tell it especially to the other employees I always have an attitude.

Communication with the team and customers

Creating memories and giving the people what they want and deserve

When i walk in and see the few people thst actially work hard are all there on the same shift

When a shift can actually run smoothly

I guess meeting new people is the best thing about working there I get to see new faces meet new people new experiences is there it is really fun and I enjoy it so much

Review from Customer Success Dept

Working with people I have become friends with

The best part of my work day is clocking out.

Review from Customer Success Dept

everything makes me happy at work especially bunning

Review from Sales Dept

Meeting new people everyday I go in

Review from Sales Dept

The free meals make me happy

The food discount and money

Review from Operations Dept

What's going wrong and how can it be improved?

My general manager Nick is very disrepectful and talks about me to other team members and it's rude. When I put my two weeks in, he automatically went to another team member and said "he said he's going to cut your hours and possible fire you."

Orders need to be out faster since it is a fast food place

We are slow, youll wait 40 min for a hotdog . No one cares about anything it seems like

The food tastes good, but its presentation is dirty. Customers say the price does not reflect the look of the food.

Hire better management and give team members more respect

The manegment is just trying to be friends and have fun instead of actually managing

Everything is going wrong honestly

Just be considerate and nice. In the handbook they talk about taking care of the staff first, you should really listen to that and take it to heart.

Everything needs to be done fairly and it

Review from Sales Dept

A couple of managers yell at you when u do wrong instead of helping people out

What do you like best about your company?

There aren't any Outlook reviews of Shake Shack yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

There aren't any Outlook reviews of Shake Shack yet.
Be the first to contribute a review.

Review Sentiment at Shake Shack

66
66%
34
34%

About Shake Shack's Outlook

D
52/100

Where This Score Ranks Shake Shack's Outlook

BOTTOM
15%

In the Bottom 15% of 2020 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 572 companies in New York

2nd

2nd place versus 4 competitors rated on Comparably

Shake Shack's Outlook is scored a D by 808 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Shake Shack's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Product department’s negative scores cause Outlook to be one of Shake Shack's weaker culture attributes amongst employees. Use the filters below to understand Shake Shack employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 15 days ago.

Rate Outlook the Highest

  • Experience - 6 to 10 Years
    +38%
  • Department - Operations
    +28%
  • Gender - Female
    +28%

Rate Outlook the Lowest

  • Experience - 1 to 3 Years
    +6%
  • Department - Product
    +8%
  • Ethnicity - African American/Black
    +11%

How Shake Shack's Outlook Score is Calculated

FILTER RATINGS BY

Results from 570 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

53
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good29%
Neutral40%
Bad4%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes44%
No56%
Are you typically excited about going to work each day?
×
Rate your company