83
out of 100
Shake Shack is a modern day "roadside" burger stand known for its all-natural burgers read more
Shake Shack Competitors
Shake Shack competitors include In-N-Out Burger, Subway, Smashburger and Steak n Shake. Shake Shack ranks 2nd in CEO Score on Comparably vs its competitors. See below how Shake Shack compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See Shake Shack Culture vs Competitors:
Shake Shack Competitors at a Glance
CEO Ratings Comparison
Shake Shack's CEO Score Ranks 2nd
435 Employees at Shake Shack rate Randy Garutti a 60 out of 100, which ranks them 2nd below In-N-Out Burger's CEO,Lynsi Snyder. Last rating was a month ago.
- 1st
Lynsi SnyderIn-N-Out Burger614 Employees at In-N-Out Burger rate Lynsi Snyder a 83 out of 100, which ranks them 1st out of Shake Shack's competitors. Last rating was 13 days ago.
- 3rd
John ChidseySubway51out of 1002590 Employees at Subway rate John Chidsey a 51 out of 100, which ranks them 3rd out of Shake Shack's competitors. Last rating was a month ago.
- 4th
Tom RyanSmashburger50out of 100228 Employees at Smashburger rate Tom Ryan a 50 out of 100, which ranks them 4th out of Shake Shack's competitors. Last rating was a day ago.
- 5th
Sardar BiglariSteak n Shake48out of 100338 Employees at Steak n Shake rate Sardar Biglari a 48 out of 100, which ranks them 5th out of Shake Shack's competitors. Last rating was 8 days ago.
Product Quality Score Comparison
Shake Shack Ranks 2nd in Product Quality Score
267 Customers rate Shake Shack's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below In-N-Out Burger.
NPS Comparison
Shake Shack Ranks 2nd in Net Promoter Score
340 Customers rate Shake Shack's Net Promoter Score a 32, which ranks it 2nd against its competitors, below In-N-Out Burger. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Shake Shack to a friend?”.
Pricing Score Comparison
Shake Shack Ranks 2nd in Pricing Score
242 Customers rate Shake Shack's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below In-N-Out Burger.
Customer Service Comparison
Shake Shack Ranks 2nd in Customer Service
232 Customers rate Shake Shack's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below In-N-Out Burger.
Overall Culture Score Comparison
Shake Shack Ranks 2nd in Overall Culture Score
579 Employees rate Shake Shack's Overall Culture a 55/100, which ranks it 2nd against its competitors, below In-N-Out Burger. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Shake Shack Ranks 2nd in Employee Net Promoter Score
474 Employees rate Shake Shack's Employee Net Promoter Score a -40, which ranks it 2nd against its competitors, below In-N-Out Burger. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Shake Shack to a friend?”.
Gender Score Comparison
Shake Shack Ranks 2nd in Gender Score
15 Employees rate Shake Shack's Gender Score a 74/100, which ranks it 2nd against its competitors, below In-N-Out Burger. The Gender Score tracks how positively women rate their experience at Shake Shack.
Diversity Score Comparison
Shake Shack Ranks 2nd in Diversity Score
25 Employees rate Shake Shack's Diversity Score a 67/100, which ranks it 2nd against its competitors, below In-N-Out Burger. The Diversity Score tracks how positively diverse employees rate their experience at Shake Shack.
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