I have never had a better experience working for a company. You cannot beat the flexibility of 100% remote work anywhere in the US, Canada, and some other countries, unlimited PTO, good benefits 90% paid by your employer, wellness days, competitive pay, and opportunities for career advancement.

The time off. From unlimited PTO to wellness days I truly feel that leadership views us as people with lives.

My team is 100% supportive. When I have a question it is easy to get in touch with someone who is helpful and knowledgable. Our team meetings are informative and uplifting.

Inclusivity and openness are the first words that come to mind. We are encouraged to share our honest opinions, ideas, and questions. I feel there is also a lot of room to grow and progress my career.

Helping a customer solve a difficult problem or solve a problem for them that was wasting a lot of time. I love being able to provide solutions to customers that make their lives easier and saves them time.

My team is very supportive, responsive, and encouraging. Everyone is willing to help others and as far as I can tell there is no drama among the team. Everyone is focused on getting the job done and doing a good job.

There is a real culture of support and nurturing to help employees find other places to go in the company, if they'd like. My leaders have always helped me find ways to improve and reach my goals. I feel I have the tools to meet/exceed expectations.

I like how transparent leadership is and how they encourage me to be transparent with our customers. I never feel left in the dark and if I am confused about something I never feel like it's intrusive or a burden to ask a leader for clarification.

I believe my pay is not just fair but competitive based on previous positions I've had in Tech Support and based on the information my leads and manager have shared with me comparing us to other companies through third-party salary reporting software. The medical benefits are also competitive.

I'm a happy worker when I have the resources to be successful. I am more than willing to put in the work and learn as long as I have the support and the tools necessary to learn. I feel stretched, but never like I'm expected to do the impossible.

The leadership team is transparent and looks out for its employees through benefits like wellness days, unlimited PTO, and great medical benefits the cost of which they cover 90%. This has allowed me to opt in for benefits I never have and the time off has given me such quality of life.