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It promotes inclusiveness for all people.
What is the best part about your compensation package?
Great Vacation Package and Health Insurance
What are some of the best things about your team?
Team meetings were both fun and informative.
What's going wrong and how can it be improved?
Callers have a bad perception of call centers, and believe we are not truly there for them. We should not be required to push them to open new accounts if it is not best for them. We also need more ways to advance.
What does the leadership team need to get better at?
Supporting lower level employees, if an employee is struggling with a customer, CRT tells the employee to "control the customer" and offers no support - even if the customer wants to speak to the manager. If a customer is swearing and being abusive you are not allowed to disconnect the call.
Other Employee Reviews for Td Bank
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