Concentrix Employee Reviews
Out of 12009 Concentrix employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Concentrix improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their transparency and their support of my career goals.
My team is my second family- the culture is not just a statement; we live and show it every day in everything we do.
Open and transparent communications with our team and leaders
Inclusive culture that rewards and recognises effort.
They value their subordinates.I am very grateful for that.
What does the leadership team need to get better at?
Retention bonus, Employee encouragement, Awards , Rewards and recognition.
The leadership team needs to get better at truly caring about the people who do the work; showing real, consistent care through actions, not just words, while strengthening communication, follow?
Making real time arrangement of resources by blackmailing. They blame it on the Client demands them expect us to be flexible with our role instead of hiring people for that department. Also Leadership team should give some time to groom the subordinates who are just moving into 9B from a 10.
Pay your workers a living wage
Be more respectful, empathetic, and kind to your subordinates. Avoid subjecting them to public embarrassment. Lead by example, not through psychological abuse.
What is the best part about your compensation package?
In today's tough economy, I believe Concentrix is committed to finding ways to keep our compensation as competitive as possible.
The cost is great- even with an increase each year the company ensures the impact to me is minimal.
the end of year profit sharing is nice to have
Incentive rewards on top of pay that give a boost to income and positively encourage performance.
There is nothing in particular. No incentives are provided.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because my compensation does not seem to fully reflect my responsibilities, performance, and the value I contribute. What would make me feel better is a compensation review based on my role, results, and market alignment.
The work I do is not valued. I would feel these are important : Retention bonus , Better hikes instead of 1 or 2% annually, rewards & recognition
If it was better aligned to industry standards and was tied to inflation and cost of living.
It is one of the lowest paying Jobs I have been in despite the number of duties and responsibilities we have on a daily basis
Being paid based on actual skills, tenure, and added value. I do not believe in same salary for same level since, for example, there should be much more difference between a tenured, committed, performing agent and somebody not committed and/or not providing added value
What are some of the best things about your team?
Everyone is willing to partner together to brainstorm or problem solve. And most have a good sense of humor to help weather any challenges.
They are the reason each day is amazing
We do things as a team and support each other through various chats and channels as well as meeting. Everything we do at the end of the day its a team effort
We support each other and want to be the best - not just for us but for those that rely on us.
The entire team gets along well, which allows work to proceed smoothly.
What do your colleagues need to improve and how could you work together better?
The culture on my team does not feel genuine and as such I do not trust my team hence my feeling of not wanting to interact with them.
Need to improve consistency and time management
Communication skills and working as a team.
Enablement teams need to actually enable and not make things more difficult for operational teams
Not having favorites during different shifts. We are one and should work like one. There's lack of communication with morning vs evenings and I have addressed multiple times but nothing has happened. There is little to no coaching happening from a few on the team.
What is most positive about the culture and environment at your company?
Our leaders are committed to fostering a great culture, leading with transparency and empathy. We offer lots of resources to support mental health, inclusion and learning.
We help our people- we don't just help inside the building we help you with all life throws as you.
I feel like we are changing the game, and we are all energized to accomplish this by using AI for innovative ideas with our task.
Fabulously inclusive culture where everyone can bring their authentic selves to work.
I have a disability, but my diversity is understood.
What needs to change to make the company culture better?
Mandate wellness sessions for managers (CL 9 and above). Mid year conversations should be held fruitfully instead of on the go.
the company needs to take a look on the schedules and the violation of the working days.
The recognition, appreciation, morals, inclusivity and to avoid favoritism.
employee well-being , transparent communication
Company culture can improve with more fairness and transparency in promotions. Leadership roles should go to skilled and deserving employees. Extra efforts like overtime and working 6 days should be properly compensated with OT or double pay to boost morale.
What did you like most about the interview process?
Great company, culture and leadership!
It was always well explained
Everyone was very positive and helpful
Structured tech infused process that allows the assessors score individuals systematically.
For frontline staff, we use different methodologies to place you where you will be most successful.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Concentrix yet.
Be the first to contribute a review.
What makes you most happy at work?
Learning new skills and accomplishing difficult tasks.
My team when we accomplish the unexpected
Seeing (and helping) my colleagues to thrive.
When my work is recognized.
The people on my team, my peers and my leader.
What's going wrong and how can it be improved?
More encouragement , rewards and recognition
The culture on my team is not genuine which is not anything I can control nor does my manager show any interest in understanding.
Leadership demands, sarcasm and comparisons made. Leadership team showing impatience most of the time.
Work work work work work
Again I have given this organisation the best that i can, but feel that i am only remebered when there is a need for a photo op. But inclusivity and change i haven't seen it and we have the EE Plan stating the but no inquiry is made, and now after working so hard to get off the dialer, I'm back agai
What do you like best about your company?
The culture and the shared focus on striving for excellence and leadership.
What would you most like to see improved at your company?
More technical expertise in data, analytics, AI, ML & automation.