HEI Hotels Claimed Company
"HEI is a hotel investment group that acquires, owns and operates hotel properties in the United States." read more
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The corporate team does not know or seem to care what is happening on site at the property level. They micro manage without being there and make it very hard to get help or get anything done. I don’t feel they really care about their employees, though they do email that they do. Actions spea
What would you improve about your company's interview process?
Have more involvement from other departments and leaders.
What makes you most happy at work?
My coworkers are amazing and we are constantly working together to lift each other up.
What is most positive about the culture and environment at your company?
We love our hotel, the guests and coworkers. Any negativity is due to the corporate team who is not on site.
What are some of the best things about your team?
We are one team with one dream and work together very well. The entire team is overwhelmed and stressed so it is a shame we are not being given the opportunity to really shine because of the corporate teams micro management.
What do you like best about the leadership team?
At property level, the leadership team is fun and wants to do well but they are held back by the corporate team and seem bitter. If they had more freedom things would be much more efficient and everyone would be happier overall- employees and hotel guest alike.
Why do you feel undervalued and what would make you feel better about your compensation?
I don’t feel properly compensated for the number of hours I work and jobs I cover. There is a bonus plan that is impossible to achieve due to the workload and it is very disheartening that the corporate team is uncaring or unaware of the workload at the property leve
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